Customer Service Assistant

Job summary

The Customer Service Assistant is responsible for registering patrons for programs and processing payments. They must ensure a safe, professional, and enjoyable experience for all community members.

Job details

Customer Service Assistant Casual Department of Recreation & Community Safety Mount Pearl is a vibrant, progressive community with an exceptional quality of community life and a strong sense of home. We are home to 23,000 people who live, work, and play here and our economy is dynamic and rooted in innovation and excellence. We are seeking a person who is strategically focused on the continual growth and community development of Mount Pearl. Duties Under the supervision of the Manager of Community Services Programs or designated supervisor, the Customer Service Assistant registers patrons for programs; and receives and receipts payments; ensures safety and a positive experience for all patrons and ensures the interaction with the patrons is professional and enjoyable. Qualifications Experience in customer service and processing payments supplemented by knowledge of Recreation or Fitness programming, Standard First Aid Certificate, C.P.R, Level C and AED would be assets (or first aid will be provided on appointment); or sufficient qualifications as determined by assessment. Experience working in a recreation environment is an asset.

What you’ll do

The Customer Service Assistant is responsible for registering patrons for programs and processing payments. They must ensure a safe, professional, and enjoyable experience for all community members.

Requirements

Candidates should have experience in customer service and payment processing, with knowledge of recreation or fitness programming. Possession of Standard First Aid, CPR Level C, and AED certifications is considered an asset.

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Payment Processing
• Recreation Programming
• Fitness Programming
• First Aid
• C.P.R
• AED
• First Aid Certification
• Automated External Defibrillator
• Community Development
• Economics
• Innovation

Job areas

• Customer Service & Support
• Sports & Recreation
• Government & Public Sector
• Administrative
• Customer Service Assistant
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives