STANDARDS COORDINATOR

Job summary

The Standards Coordinator will oversee and facilitate various projects within the Digital Customer Experience and Change Management unit. Responsibilities include managing project plans, monitoring budgets, coordinating stakeholder communications, and supporting recruitment and procurement processes.

Job details

Job ID: 65189 Job Category: Project Management Division & Section: Parks and Recreation, PR Bus & Technology Transformation Work Location: North York Civic Centre, 5100 Yonge Street, North York, ON, M2N 5V7 Job Type & Duration: Full-Time, Permanent Salary Range: $89,337 - $132,880 Shift Information: Monday to Friday, 35 hours per week Affiliation: Non-Union Number of Positions Open: 1 Posting Period: 15-Sep-2026 to 29-Sep-2026 Major Responsibilities: The City of Toronto’s Parks and Recreation (P&R) Division is seeking a permanent Standards Coordinator to support various projects and initiatives in the Digital Customer Experience and Change Management unit within the Business and Technology Transformation Branch. Reporting to the Senior Project Manager, Digital Customer Experience and Change Management, the successful candidate will provide oversight and support for many projects and initiatives, tracking and facilitating their progress to completion. Develop and implement detailed plans and recommendations to address program specific requirements. Manage assigned projects, and or project activities ensuring effective teamwork and communication, delivering work showing high standards of quality and organizational performance and continuous learning. Coordinate and facilitate the preparation of project information and artefacts related to I&T project Gating process. Ensure project expenditures are monitored and maintained within approved budget limitations. Arrange, schedule and coordinate meetings, workshops and other project events; booking of venue, sending invites, preparing and printing handouts. Maintain and update the project logs (Action, Issues, Risks, and Changes) from the various meetings/interactions and prepare weekly/daily snapshots of due actions. Coordinate and facilitate the project management and governance, managing stakeholder expectations and maintain positive relationships within project team. Demonstrate consistent responses to existing and emerging project related issues. Attend the weekly project leadership meetings, Steering Committee meetings, take minutes of meetings, and distribute them to all participants. Coordinate and communicate with RFP evaluators, address issues arising from procurement process, and ensure integrity and quality of the process and information. Request IT products (e.g. laptop) and services required for new team remembers. Deliver regular financial reporting for project expenses, on ad-hoc and quarterly basis, working with Financial reps to align and update Project budget to current status; ensure Budget submissions to Council is correct and aligned with Project needs for next year's outlook, and plan budget itemization for project work streams. Coordinate and facilitate recruitment and complement planning with the project team for all work stream, align with PF&R HR on the approach and timelines, explore various complement and recruitment strategies to keep project on track, and onboard new resources – access, location, project background orientation. Promote culture of collaboration with other departments & stakeholders to ensure effective delivery of the project. Proactively suggest innovative project solutions to challenges involving multiple stakeholders, to achieve the project objectives. Continuously monitor and recommend appropriate changes in response to an ever-changing public and political environment. Lead project activities as required. Key Qualifications: Post-secondary education in a discipline pertinent to the job function or equivalent combination of education and experience. Project management or project coordination experience in business or technical field. Experience developing and implementing detailed project plans. Experience managing multiple projects and project teams; delivering high quality results. Experience in preparing comprehensive reports and developing presentation materials utilizing a variety of software including; Microsoft Visio, Microsoft Project, Excel, Word & PowerPoint. Ability to operate as a fully accountable project team member with no or minimum supervision. Highly developed interpersonal skills with demonstrated ability to interact and communicate effectively with all levels of the organization. Excellent written and oral communication skills, presentation and interpersonal skills to deal effectively with city staff, city councillors, senior management and the public. Equity, Diversity and Inclusion The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity. Accommodation The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

What you’ll do

The Standards Coordinator will oversee and facilitate various projects within the Digital Customer Experience and Change Management unit. Responsibilities include managing project plans, monitoring budgets, coordinating stakeholder communications, and supporting recruitment and procurement processes.

Requirements

Candidates must have post-secondary education and proven experience in project management or coordination within a business or technical field. Proficiency in project management software and strong interpersonal and communication skills are required.

Listed skills

• Project Coordination · Preferred
• Change Management · Preferred
• Financial Reporting · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Project coordination
• Change management
• Budget monitoring
• Stakeholder management
• Procurement process
• Financial reporting
• Recruitment planning
• Microsoft Visio
• Microsoft Project
• Excel
• Word
• PowerPoint
• Interpersonal skills
• Communication skills
• Presentation skills
• Employment Equity
• Continuous Development
• Digital Customer Experience (DCX)
• Expectation Management
• Recruitment Strategies
• Planning
• Microsoft Access
• Microsoft Excel
• Management
• Change Management
• Communication
• Procurement
• Financial Statements
• Governance
• Leadership
• Innovation
• Interpersonal Communications
• Project Management
• Microsoft Outlook
• Organizational Performance
• Microsoft PowerPoint
• Project Coordination
• Requirements Management
• Request For Proposal
• Timelines
• Verbal Communication Skills
• Teamwork

Job areas

• Government & Public Sector
• Management & Leadership
• Technology
• Administrative
• Sports & Recreation
• Standards Manager
• Project Coordinator
• Statistical, Mathematical and Related Associate Professionals
• Project Management Specialists