Program Administrator, Inclusive Recreation

Job summary

The Program Administrator is responsible for the daily delivery of therapeutic recreation day programs, including intake, assessment, and social programming for individuals with disabilities. They oversee staff and volunteers while ensuring operations are customer-centric, efficient, and compliant with safety and legislative standards.

Job details

Requisition ID: 23340 Department: Rec, Cultural & Facility Services Dept. Service: Complexes, Aqua & Specialized Services Employment Type: 1 Full-time Temporary - Up to 18 months Work Hours: 35.00 /hours per weekAffiliation: CUPE 503 - In/Out/NS Sal & Wage Salary Information: $71,715.28 - $83,909.28 annually (2024 rates of pay)Location: Ray Friel Ctr.,#1585 10th Line Road Job Category: Recreation, Cultural & Facility Services Application Close: 01/10/2026JOB SUMMARY Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services. You are responsible for all functions relating to the delivery of therapeutic recreation day programs, including the Acquired Brain Injury (ABI) Program, the Variety West Program, and/or the Supported Community Enhanced Learning (SCEL) Program. You are responsible for all aspects of the day-to-day delivery of the intake/assessment process, therapeutic recreation, social and recreational aspects of the program. EDUCATION AND EXPERIENCE Completion of 3 year university degree in psychology, sociology, therapeutic recreation, social work, education or related field Minimum of 3 years of related experience working with special populations in social service agency, rehabilitation, clinical, or therapeutic recreation environment Experience in supervision of staff and volunteer management CERTIFICATIONS AND LICENCES Crisis Prevention/Intervention training certificateCurrent Standard First Aid, CPR and/or AED certificatesValid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulatedKNOWLEDGE Applicable federal, provincial, municipal legislation, policy/procedures Needs/abilities of special need populations Ethics, professional conduct/standards Risk management principles and practices pertaining to special populations Crisis prevention/intervention management Human resource/labour relations principles, including knowledge of collective agreements Knowledge of safe practices in prevention of transmission of communicable diseases Program/event planning, design, development and evaluation Facility management Documentation standards and practices Alternate communication methods/adaptive devices Network of social service agencies and community partners Must possess the training, experience and knowledge to organize the work and its performance Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures Knowledge of Therapeutic Recreation tools: OHIO, Community Integration Scales, Factor R and AED COMPETENCIES, SKILLS AND ABILITIES Core Behaviours Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours. Review the Core Behaviours. Leadership Competencies The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. Review the Leadership Competencies. WHAT YOU NEED TO KNOW Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire. Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement. Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire. The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca. .

What you’ll do

The Program Administrator is responsible for the daily delivery of therapeutic recreation day programs, including intake, assessment, and social programming for individuals with disabilities. They oversee staff and volunteers while ensuring operations are customer-centric, efficient, and compliant with safety and legislative standards.

Requirements

Candidates must hold a three-year university degree in a relevant field such as therapeutic recreation, social work, or psychology, along with at least three years of experience working with special populations. Essential certifications include Crisis Prevention/Intervention, First Aid/CPR/AED, and a valid Ontario G class driver's licence.

Listed skills

• Risk Management · Preferred
• case management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Therapeutic recreation
• Staff supervision
• Volunteer management
• Crisis prevention
• Risk management
• Program planning
• Facility management
• Case management
• Intake assessment
• Community outreach
• Adaptive devices
• Labour relations
• Health and safety compliance
• Documentation standards
• Conflict resolution
• Software Documentation
• Communication
• Management
• Operations
• English Language
• Risk Management
• Rehabilitation
• Strategic Objectives
• Leadership
• Microsoft Excel
• Ethical Standards And Conduct
• French Language
• Facility Management
• Legislation
• Policy Procedures
• Social Work
• Psychology
• Labor Relations
• Sociology
• Communicable Diseases
• Cardiopulmonary Resuscitation (CPR) Certification
• Employment Equity
• First Aid Certification
• Disabilities
• Neurotrauma
• Event Planning
• Crisis Prevention
• Automated External Defibrillator
• Recreational Therapy
• Volunteer Management

Job areas

• Sports & Recreation
• Social Services
• Government & Public Sector
• Management & Leadership
• Administrative
• Program Administrator
• Project / Program Administrative Assistant
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive