Public Works Digital Learning Specialist

Job summary

The specialist is responsible for designing and implementing a comprehensive digital learning strategy for the Public Works department. They will lead the adoption of new digital learning solutions and manage the development of an employee learning and development communications platform.

Job details

Requisition ID: 23646 Department: Public Works Dept. Service: Operational Performance & Devel Services Employment Type: 1 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per weekAffiliation: CIPP/CIPP Salary Information: $85,947.68 - $104,577.20 annually (2025 rates of pay)Location: 100 Constellation, Nepean Job Category: Administrative and Support Services Application Close: 30/09/2026JOB SUMMARY Responsible for designing, developing, and implementing a comprehensive Digital Learning Strategy for the Public Works department, including developing communications strategies, and designing a departmental Employee Learning & Development Communications Platform. Responsible for leading the adoption of new digital learning solutions and maximizing existing digital learning investments for the Department; and for applying, evaluating and improving programs, services, and projects utilizing a digital learning lens, in order to drive the Department’s digital learning transformation. EDUCATION AND EXPERIENCE A minimum of a university degree in adult education, instructional design, educational technology, or related field. A minimum of five years of experience designing and developing digital learning solutions including experience in developing and implementing e-learning development tools, audio and video tools and graphic design tools. Experience developing and evaluating learning technologies and applications, using different multimedia authoring tools and learning and management applications, and in delivering training modules. Desirable Qualification: Experience with using Cloud Based Learning Management Solutions KNOWLEDGE Application of instructional design and adult learning principles; Knowledge of corporate computer software, including the Microsoft Office suite, various multimedia authoring tools and platforms, and content management applications such as graphics, audio, and video editing software, and online presentation or learning software; Strategies to adapt and/or repurpose existing course content into other formats; Possess general knowledge of the corporation, departmental business requirements, policies and organizational structure; Customer service delivery methodologies and skills; Consultation methods and practices; Knowledge of applicable health and safety legislation, including the rights and duties of workers COMPETENCIES, SKILLS AND ABILITIES Ability to identify, review and recommend digital learning resources to include in online courses and eLearning initiatives; Ability to work productively and successfully with diverse people and groups; Excellent organizational skills; High attention to detail; Ability to manage multiple priorities; Flexible and adaptable, able to embrace and champion change at short notice; Strong oral, written and facilitation skills; Strong project management skills; Ability to identify needs, develop effective solutions and manage projects through to completion; Ability to work proactively with limited direction or collaboratively within a team; Strong analytical skills with the ability to problem-solve to well-judged decisions. Personal Suitability: A passion for creating digital learning experiences and communicating their value WHAT YOU NEED TO KNOW Language Requirement: English oral, reading, writing Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire. The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca. .

What you’ll do

The specialist is responsible for designing and implementing a comprehensive digital learning strategy for the Public Works department. They will lead the adoption of new digital learning solutions and manage the development of an employee learning and development communications platform.

Requirements

Candidates must possess a university degree in adult education, instructional design, or a related field. A minimum of five years of experience in designing digital learning solutions and using multimedia authoring tools is required.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Graphic Design · Preferred
• Microsoft Office · Preferred
• Project management · Preferred
• Facilitation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Instructional design
• Adult learning principles
• E-learning development
• Multimedia authoring
• Graphic design
• Video editing
• Audio editing
• Content management
• Project management
• Facilitation
• Communication strategy
• Digital learning strategy
• Microsoft Office
• Analytical skills
• Problem-solving
• Customer service
• Software Strategy
• Employment Equity
• Support Services
• Operational Performance Management
• E-Learning Development
• Organizational Skills
• Certified Information Privacy Professional
• Learning Strategies
• Consultation Methods
• Analytical Skills
• Adult Education
• Adult Learning Principles
• Management
• Business Requirements
• Educational Technologies
• Customer Service
• Communication
• Content Management
• English Language
• Graphic Design
• Instructional Design
• Problem Solving
• Project Management
• Multimedia
• Organizational Structure
• Public Works
• Video Editing Software
• Writing
• Detail Oriented

Job areas

• Education
• Government & Public Sector
• Administrative
• Technology
• Digital Learning Specialist
• Public Administrator (General)
• Senior Government Officials
• Chief Executives