Renewals Account Manager

Job summary

Engage proactively with customers to identify opportunities and deliver solution-oriented support to drive renewal sales. Execute renewal and retention strategies while providing accurate forecasts and insights to leadership.

Job details

We are looking for a US Remote-based Renewals Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. About You – experience, education, skills, and accomplishments Bachelor's degree OR equivalent work experience 5+ years’ experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service Experience working with small to midsize pharmaceutical and biotech companies 3+ years of experience working with Excel It would be great if you also have . . . Salesforce experience, or proficiency with comparable CRM platforms Renewals Account Manager experience Consultative selling and strategic account management skills Prior background in Life Sciences or Healthcare customer-facing roles What will you be doing in this role? Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes About the Team The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate. Hours of Work This is a remote position within the continental United States. This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. Compensation – US Only The expected base salary for this position is $63,200 - $79,000 USD per year. This role is eligible for (incentive or bonus) earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

What you’ll do

Engage proactively with customers to identify opportunities and deliver solution-oriented support to drive renewal sales. Execute renewal and retention strategies while providing accurate forecasts and insights to leadership.

Requirements

Requires a bachelor's degree or equivalent experience and at least 5 years of sales experience managing a high-volume book of business. Proficiency in Excel and experience within the Life Sciences or Healthcare sectors are essential.

Benefits

• Medical • Dental • Prescription drug • Life insurance • 401k with match • Long term disability coverage • Vacation • Sick time • Volunteer time • Discount programs

Listed skills

• Customer service · Preferred
• Retention · Preferred
• Account Management · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Consultative Selling · Preferred
• Salesforce · Preferred
• Forecasting · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Account management
• Retention
• Expansion
• Customer service
• Excel
• Salesforce
• CRM
• Consultative selling
• Strategic account management
• Life sciences
• Healthcare
• Forecasting
• Pipeline management
• Market trends
• Product Knowledge
• Pipelines
• Solution-Oriented
• Account Management
• Biotechnology
• Customer Relationship Management
• Customer Service
• Consultative Selling
• Leadership
• Life Sciences
• Market Trend
• Medical Prescription
• Pharmaceuticals
• Sales Effectiveness

Job areas

• Sales
• Customer Service & Support
• Healthcare
• Science & Research
• Renewal Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products