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Cloudbeds

Verified Job Source

Powering the world's most ambitious hoteliers

San Diego, California

Hospitality
501–1,000 people

About

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.

Open positions

Security Engineer

Remote · Canada

You will be responsible for identifying and remediating security vulnerabilities across the AWS stack and application repositories. Additionally, you will build detection rules in Datadog and lead incident response efforts to protect the company's global infrastructure.

Security Engineer

Remote · Canada

You will be responsible for identifying and remediating security vulnerabilities across the AWS stack and application repositories. Additionally, you will build detection rules in Datadog and lead incident response efforts to protect the company's global infrastructure.

Senior Software Engineer - Workflow

Remote · Canada

You will design, build, and operate backend services and product capabilities to support complex hospitality operations. This involves owning the full development lifecycle from technical design through production while collaborating with cross-functional teams.

Customer Support Coach - NORAM

Remote · Canada

Provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across phone, email, and chat. Advocate for customers by gathering feedback to shape future software releases and creating training materials.

Customer Support Coach - NORAM

Remote · Toronto, Ontario, Canada

Provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across phone, email, and chat. Advocate for customers by gathering feedback to shape future software releases and creating training materials.

Customer Support Coach - NORAM

Remote · Vancouver, British Columbia, Canada

Provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across phone, email, and chat. Advocate for customers by gathering feedback to shape future software releases and creating training materials.

Customer Support Coach - NORAM

Remote · East Riding of Yorkshire, England, United Kingdom

Provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across phone, email, and chat. Advocate for customers by gathering feedback for software releases and creating training materials to improve software adoption.

Manager, HRBP- NORAM

Remote · Canada, East Riding of Yorkshire, England, United Kingdom

Serve as a strategic HRBP for the Customer Success & Onboarding unit across North America and Canada. Focus on organizational effectiveness, leadership capability, and regional compliance while aligning people strategies with business needs.

Manager, HRBP- NORAM

Remote · Canada, East Riding of Yorkshire, England, United Kingdom

Serve as a strategic HRBP for the Customer Success & Onboarding unit, focusing on organizational effectiveness and leadership capability across North America and Canada. Manage complex employee relations, regional compliance, and leverage Workday for data-driven people strategies.

Global Director, Mid-Market Onboarding

Remote · Canada, East Riding of Yorkshire, England, United Kingdom

Lead and scale the mid-market onboarding function, guiding customers from contract signature to go-live and transition to Account Management. Establish standardized frameworks, metrics, and staffing plans to ensure high deployment quality and customer satisfaction.

Sales Manager

Remote · Canada

As a Sales Manager, you'll be responsible for identifying and acquiring new business opportunities while building strong relationships with prospects. You'll showcase how Cloudbeds’ SaaS solutions transform the hospitality space, focusing on acquiring new clients.

Business Development Rep (BDR)

Remote · Canada

The Business Development Representative will identify and qualify leads while maintaining accurate account data in Salesforce. They will execute outbound prospecting campaigns and book demos for Account Executives to drive company growth.

Sales Director

Remote · Canada

The Sales Director will drive high-value Annual Recurring Revenue (ARR) and expand the brand by leveraging an extensive network within the mid-market and Enterprise hotel landscape, focusing on acquiring new clients. This role involves building and executing a strategy to serve independent hotels and groups, delivering on sales forecasts, and conducting exceptional virtual client presentations.