Team Leader

Job summary

The Team Leader will supervise staff, manage inventory, and oversee daily store operations to ensure high levels of customer service and operational efficiency. They are responsible for coaching team members, maintaining safety standards, and achieving sales targets.

Job details

Lake Country Co-op invites applications for the position of full-time Team Leader on-site at our Food Store location in Choiceland, Saskatchewan. If you are committed to providing exceptional customer service, have a proven sales background, and can lead a motivated team, Lake Country Co-op wants to hear from you! In this role, you will supervise team members, manage inventory, and support Asset Protection and Safety Management systems for a store generating approximately $1.5 million in sales. Who We Are: Lake Country Co-op does business differently. As a co-operative, we are built on a foundation of honesty, innovation, responsibility, and respect—values that shape how we work, how we serve, and how we grow. We believe in working together to deliver exceptional experiences for our members and guests, strengthen the success of our communities, and reinvest in sustainable growth that benefits everyone. To learn more about who we are and how you can help bring the Lake Country Co-op brand to life, visit us at www.lakecountryco-op.crs. Why It Matters: Lake Country Co-op provides a range of products and services to support our over 56,500 member-owners in 20 different communities throughout North Central Saskatchewan in the areas of Food, Pharmacy, Convenience Store, Home and Building Solutions, Ag products, Petroleum, Food Services, and Wine, Spirits and Beer. Through continuous innovation, strong collaborations with local organizations, and annual sales of $700 million, we continue to help build, fuel, feed, and grow our communities together. Our goal is to work together and build stronger, more vibrant communities where everyone can thrive. What You Will Do: • Demonstrate the behaviors and actions to support Lake Country Co-operative’s vision, mission, and safety principles to make a difference in members’ lives with a strong customer-focused approach. • Provide legendary service at all touch points through various communication channels. • Build and lead a high-performance team that delivers on budgeted targets by maximizing operational efficiency and providing quality service. • Provide superior leadership to team members through coaching, mentoring, and performance management systems. • Ensure team members are displaying, stocking, and rotating merchandise with a focus on visually appealing presentation. • Ensure inventories are responsibly managed to maintain high levels of accuracy and minimal loss. • Resolve escalated customer concerns professionally, ensuring high levels of satisfaction and long-term loyalty. • Oversee the completion of daily reports, deposits, cash reconciliations, and purchases. • Adhere to all Lake Country Co-op policies and government regulations in relation to the sale of age restricted items, such as liquor, lottery, and tobacco products. • Respond to emergencies, staffing shortages, or operational issues as required. • Champion the Asset Protection and Safety Management systems, policies, and procedures. • Perform minor repairs to assets as required. • Perform all other duties as assigned. Who You Will Work With: Reporting to the Director, Food, you will be a key participant in initiating, developing, and executing plans and policies to ensure continued growth in sales, service, team member satisfaction, and member experience. You will help lead a fun and passionate team to cultivate a culture of collaboration. Who You Are: You are looking for a career opportunity in Retail Store Operations and Customer Service and meet the following: • High school diploma or equivalent; 5+ years experience in retail grocery operations, with at least 2 years in a supervisory or leadership role. • Co-operative Retailing System experience and post-secondary education in a business-related field are assets. • Excellent communication and interpersonal skills, with the ability to influence, collaborate, and lead teams. • Highly organized and strategic, with the ability to manage multiple priorities in a fast-paced environment. • Strong financial acumen, including the ability to analyze sales performance, manage budgets, and implement strategies to achieve targets. • Knowledge of food safety regulations and sanitation practices. • Flexible schedule, including days, evenings, weekends, and holidays. • Able to fulfill physical job requirements, including standing for entire shift and lifting up to 50lbs. • Valid Class 5 driver’s license. What We Offer: • Competitive salaries and a comprehensive benefits package, including flex days, a flexible spending account, and an employer matched pension plan at one of Saskatchewan’s largest companies. • Encouragement to take advantage of learning opportunities, to grow and develop, and to foster a culture of teamwork and innovation. If you share our commitment to our communities combined with a fresh, innovative vision for our future, we invite you to apply online or send your resume to Spencer Pocha, People & Culture Specialist, at careers@lakecountrycoop.ca. Applications will be reviewed as received, and the position will remain open until filled. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process. If you require an accommodation during the recruitment process, we invite you to submit your requests to us at careers@lakecountrycoop.ca. All information is kept confidential. At Lake Country Co-op, we embrace diversity and inclusion, and we are working to create a workplace that is as diverse as the communities we serve. We cannot wait to hear from you! We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted. FOOD #2026-115

What you’ll do

The Team Leader will supervise staff, manage inventory, and oversee daily store operations to ensure high levels of customer service and operational efficiency. They are responsible for coaching team members, maintaining safety standards, and achieving sales targets.

Requirements

Candidates must have a high school diploma and at least 5 years of retail grocery experience, including 2 years in a leadership role. Strong financial acumen, excellent communication skills, and the ability to work a flexible schedule are required.

Benefits

• Competitive salaries
• Comprehensive benefits package
• Flex days
• Flexible spending account
• Employer matched pension plan

Listed skills

• Customer service · Preferred
• Budgeting · Preferred
• interpersonal skills · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Customer service
• Team leadership
• Inventory management
• Performance management
• Financial acumen
• Budgeting
• Coaching
• Mentoring
• Communication skills
• Interpersonal skills
• Strategic planning
• Food safety regulations
• Sanitation practices
• Asset protection
• Safety management
• Mentorship
• Communication
• Performance Management
• Operations
• Influencing Skills
• Honesty
• Leadership
• Innovation
• Interpersonal Communications
• Safety Standards
• Sales
• Customer Service
• Inventory Management
• Teamwork
• Communication Channels
• Operational Efficiency
• Valid Driver's License
• Cooperation
• Financial Acumen
• Retail Operations
• Merchandising
• Purchasing
• Food Services
• Food Safety And Sanitation
• Sanitation
• Sales Analysis
• Deposit Accounts
• Cash Reconciliation
• Asset Protection
• Plan Execution
• Safety Management Systems

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Team Lead
• Store Lead
• Shop Sales Assistants
• Retail Salespersons

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