Product Manager

Guelph, ON
Hybrid
Posted Oct 8, 2026
1 position

$91,058–$141,058 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 3+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week
Office presence: 2 days per week

Job summary

The Product Manager will own a large portion of the digital product portfolio, delivering best-in-class digital experiences for clients, advisors, and operations. They will lead cross-functional teams to align business needs with strategic delivery, ensuring initiatives are executed on time and within budget.

Job details

Company: CGL Department: Client Experience Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant THE OPPORTUNITY: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our people are at the heart of this mission, and we foster a culture that supports growth, innovation, and purpose-driven work. As the Product Manager, you will be responsible for delivering best-in-class client growth campaigns that support acquisition, retention, and deepening client relationships. You will own the end-to-end campaign lifecycle, partnering across business, marketing, sales, and operations teams to build and optimize programs that create measurable value. How you will create impact: * Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners. * Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product. * Foster a culture of continuous improvement and innovation within the team. * Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process. * Review and assess opportunities for new improvements and functionality based on feedback and business objectives. * Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture. * Lead Campaign Strategy & Execution: Define and manage the roadmap for client growth campaigns and lead management journeys, ensuring alignment with client segment growth objectives and business priorities. * Drive Client Acquisition & Conversion: Design, implement, and optimize campaign frameworks that support lead generation, nurturing, qualification, and conversion across multiple channels. * Cross-Functional Leadership: Collaborate with Marketing, Sales, Business Intelligence, Technology, Operations, and Distribution teams to deliver seamless, data-driven campaign experiences. * Voice of the Client: Leverage client insights, market research, advisor feedback, and competitive analysis to inform campaign strategies and improve the overall client experience. Represent the product & client/ customer * Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products. * Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end. * Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities. * Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion. * Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development. * Influence, persuade and advise on solution strategies and directions. * Educate the team in the business domain to help establish better understanding of the solution/product to deliver value. HOW YOU WILL SUCCEED: * You build strong relationships and influence cross-functional teams to drive outcomes. * You foster a culture of innovation, experimentation, and continuous improvement. * You are a strategic thinker who can translate vision into actionable plans. * You communicate clearly and effectively, adapting your message to diverse audiences. * You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment. TO JOIN OUR TEAM: * A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field. * 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry. * Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition. * Strong understanding of customer journey design, digital channels, and CRM/lead management platforms. * Experience with data analytics, performance measurement, and reporting to drive product decisions. * Excellent stakeholder management and communication skills. WHAT YOU NEED TO KNOW: * Detail oriented work that requires frequent mental concentration for extended periods of time. * You will be subject to a Background check as a condition of employment, in the event you are the successful candidate. Expected salary range $91,058.00 to $141,058+ The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education. Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics. #LI-CP1

What you’ll do

Requirements

Candidates must hold a Bachelor's or Master's degree in business, marketing, engineering, or a related field. A minimum of 3 years of experience in product management, strategy, or client growth roles, particularly within financial services, is required.