Senior Property Adjuster / Multiline Adjuster - Edmonton

Job summary

Investigate property and multiline insurance claims through site visits, interviews, and document reviews; assess damage, determine coverage and limits, and estimate repair costs with relevant experts. Negotiate settlements or manage denials, maintain accurate claim records, prepare detailed reports, and manage a portfolio that may include complex cases and large clients.

Job details

Company Overview Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we’ve attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada’s fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price. We are currently seeking to fill the role of Multiline Claims Adjuster in our 18 locations . This unique opportunity will allow you to expand your professional horizons, work closely with a dedicated team, and make a significant impact on our clients’ lives. Why working for us: At Coast, we’re dedicated to cultivating a culture of excellence, collaboration, and integrity. Our team thrives on supporting each other and creating a work atmosphere where respect, transparency, and positivity are paramount. Joining us means surrounding yourself with passionate professionals who are eager to assist and share their knowledge. As a commissioned independent adjuster, your earning potential at Coast surpasses that of our competitors. This reflects your dedication, expertise, and the exceptional quality of your work. About you: The successful candidate is passionate about delivering quality service and enjoys bringing clarity to confusion. Possesses excellent analytical, communication, and negotiation skills, along with an understanding of property insurance policies and regulations. It is essential to maintain strong relationships, ensuring exceptional service delivery and fostering repeated business and referrals. Key Responsibilities: Conduct comprehensive investigations, including site visits, interviews, and documentation reviews, to evaluate insurance claims. Analyze insurance policies to determine coverage and applicable limits. Collaborate with field experts, contractors, and other relevant parties to assess property damage and estimate repair costs. Negotiate claim settlements and manage denials when necessary, demonstrating a sense of urgency and responsiveness. Prepare detailed and comprehensive reports outlining investigation findings, damage assessments, and maintain accurate records of claims. Effectively manage a diverse portfolio of claim files, including those involving large clients and complex cases. Qualifications: Adjuster license level 2 or 3 or CIP designation is and asset Bachelor’s degree in a relevant field or equivalent work experience is an asset. Proven experience in construction and/or building knowledge is an asset. Experience with Xactimate is an asset Proficient in MS Office (OneDrive, Word, Excel) Eagerness to learn and excel in a diverse and interesting field. Sense of urgency and high responsiveness. Strong interpersonal skills Strong verbal and written communication skills, with effective oral capabilities encompassing listening, interviewing, and negotiating. Why transition to Coast Claims Insurance Services? Competitive commissions Opportunities for career advancement. Benefits packages include medical, dental, and vision care. RRSP match Work/life balance Engagement events

What you’ll do

Investigate property and multiline insurance claims through site visits, interviews, and document reviews; assess damage, determine coverage and limits, and estimate repair costs with relevant experts. Negotiate settlements or manage denials, maintain accurate claim records, prepare detailed reports, and manage a portfolio that may include complex cases and large clients.

Requirements

The posting values an adjuster Level 2 or 3 license or a CIP designation, a relevant bachelor's degree or equivalent experience, and construction or building knowledge; these are described as assets. Candidates should be proficient in Microsoft Office and demonstrate strong analytical, interpersonal, written and verbal communication, listening, interviewing, and negotiation skills, along with urgency and responsiveness.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Care
• RRSP Matching
• Work-Life Balance
• Engagement Events
• Career Advancement Opportunities

Listed skills

• Interviewing · Preferred
• interpersonal skills · Preferred
• Negotiation · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Claims Investigation
• Property Damage Assessment
• Insurance Policy Analysis
• Coverage Determination
• Claim Settlement Negotiation
• Claims Management
• Report Writing
• Documentation Review
• Analytical Skills
• Communication Skills
• Interpersonal Skills
• Listening
• Interviewing
• Negotiation
• Construction Knowledge
• Xactimate

Job areas

• Finance & Accounting
• Customer Service & Support
• Construction

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