Sales Manager – Campus Tower Suite Hotel

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve. Are you someone who enjoys building relationships, creating memorable experiences, and helping people find exactly what they need? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to meet you! The Campus Tower Suite Hotel (Managed by Coast Hotels) is looking for a Sales Manager to join our team. In this role, you'll help grow our business, strengthen relationships within the community, and create exceptional experiences for our guests and clients. At Coast Hotels, we believe that our people make all the difference. We are committed to creating an inclusive, welcoming, and supportive workplace where everyone can succeed and be themselves. What you'll do As our Sales Manager, you will: Build and maintain strong relationships with clients and community partners. Act as the main point of contact for new and existing clients. Promote the hotel's rooms, meeting spaces, catering services, and special offerings. Identify new opportunities to increase revenue and attract new business. Work closely with teams across the hotel to create outstanding guest experiences. Prepare proposals, contracts, reports, and other sales-related documents accurately and on time. Keep detailed and up-to-date client records. Participate in trade shows, networking events, client meetings, and property tours. Help plan and support marketing and sales campaigns. Respond to inquiries from guests, clients, and team members in a professional and friendly manner. Resolve concerns and know when to involve other team members for additional support. Support other departments whenever needed. Take on other duties as assigned. What you'll bring We're looking for someone who has: A high school diploma or equivalent. At least three years of experience in sales, with some experience in the hospitality industry. Strong communication and relationship-building skills. Excellent organizational skills and close attention to detail. Confidence using Microsoft Office programs. The ability to manage several projects and deadlines at the same time. A positive attitude and a commitment to outstanding customer service. Experience working in a busy, customer-focused environment. Experience resolving conflicts or concerns (an asset). The ability to speak more than one language (an asset). Why join us? Working at Campus Tower Suite Hotel means becoming part of a team that values respect, teamwork, accountability, and continuous growth. We celebrate diversity and are dedicated to creating a workplace where every team member feels welcome and valued. A little about us Located in the heart of Edmonton, Campus Tower Suite Hotel offers comfortable accommodations and exceptional service to guests visiting the city for business, health care, education, and leisure. As part of the Coast Hotels family, we're proud to provide authentic experiences and outstanding hospitality every day. If you're ready to build connections, celebrate successes, and make a difference, we'd love to hear from you! Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more! Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors. If you require accommodation during the hiring process, please let us know. Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST !

The Sales Manager will build and maintain relationships with community partners and clients to drive hotel revenue. They are responsible for promoting hotel services, managing contracts, and ensuring exceptional guest experiences through professional communication.

Candidates must have a high school diploma or equivalent and at least three years of sales experience, preferably within the hospitality industry. Strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple deadlines are essential.

• Competitive wages • Employee discounts • Training and development • Career advancement opportunities

• Time managementPreferred
• Customer servicePreferred
• SalesPreferred
• CommunicationPreferred
• ReportingPreferred
• Microsoft OfficePreferred
• Relationship BuildingPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Relationship building
• Communication
• Organizational skills
• Microsoft Office
• Customer service
• Conflict resolution
• Contract management
• Reporting
• Networking
• Marketing support
• Time management
• Workplace Inclusivity
• Accountability
• Organizational Skills
• Positivity
• Business Workflow Analysis
• Customer Service
• Marketing
• Relationship Building
• Sales Management
• Teamwork
• Detail Oriented

• Sales
• Hospitality
• Management & Leadership
• Customer Service & Support
• Campus Sales Manager
• Sales Manager (General)
• Sales and Marketing Managers
• Sales Managers

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 16, 2026

Posting language

English

Working hours

40 hours per week