Server - Restaurant

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve. The Server will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations. Responsibilities: Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, pouring all drinks as per Serving it Right industry standards, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies Acts as an ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries Adheres to quality and industry standards when completing tasks Checks on guest satisfaction and follows up on requests where possible and appropriate Ensures the safety and security of the property, the ambassadors and guests when completing tasks Stocks supplies and maintains inventory levels Demonstrates a customer service attitude with internal/external contacts Other duties as required Skills/Knowledge/Experience: Industry-specific certifications such as FOODSAFE and Serving It Right (or equivalent) Hepatitis A vaccination is recommended Professional attitude and appearance Excellent communication, interpersonal, and customer service skills Cash handling experience an asset Ability to multi-task High attention to detail Exemplifies Coast’s core values and enjoys working in a culture of accountability Additional Skills: Secondary school diploma preferred Strong time management and organizational skills Knowledge of health and safety regulations Knowledge of menu items Ability to work as part of a team and independently Industry-specific certifications such as Food & Beverage Server and asset Workplace Hazardous Materials Information System (WHMIS) training an asset Able to work a flexible schedule, which includes evenings, weekends and holidays Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more! Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors. If you require accommodation during the hiring process, please let us know. Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST !

The server is responsible for providing superior customer service by taking and serving food and beverage orders while maintaining quality standards. They also act as a hotel ambassador by greeting guests, managing reservations, and ensuring the safety and security of the property.

Candidates should possess industry-specific certifications such as FOODSAFE and Serving It Right, along with strong communication and interpersonal skills. A secondary school diploma is preferred, and the ability to work a flexible schedule including evenings, weekends, and holidays is required.

• Competitive wages • Employee discounts • Training and development • Career advancement opportunities

• Time managementPreferred
• Customer servicePreferred
• interpersonal skillsPreferred
• Attention to detailPreferred
• Cash handlingPreferred
• CommunicationPreferred
• Multi-TaskingPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Food and beverage service
• Communication
• Interpersonal skills
• Time management
• Organizational skills
• Multi-tasking
• Attention to detail
• Menu knowledge
• Health and safety regulations
• Product Knowledge
• Cash Handling
• Workplace Inclusivity
• Industry Standards
• Professionalism
• Accountability
• Organizational Skills
• Health and Safety Regulatory Compliance
• Customer Service
• Inventory Management
• Multitasking
• Operations
• Time Management
• Workplace Hazardous Materials Information Systems
• Stocks (Inventory)
• Reservations
• Greeting Customers
• Detail Oriented

• Hospitality
• Food & Beverage
• Customer Service & Support
• Restaurant Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week