Food Service Supervisor

Job summary

Supervise and coordinate food preparation staff while ensuring quality control and safety standards are met. Manage operational tasks including inventory tracking, staff scheduling, and addressing customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Food service establishment Coffee shop On-site customer service Responsibilities Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Credentials Certificates, licences, memberships, and courses Food Safety Certificate Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Dependability

What you’ll do

Supervise and coordinate food preparation staff while ensuring quality control and safety standards are met. Manage operational tasks including inventory tracking, staff scheduling, and addressing customer concerns.

Requirements

Requires a high school diploma and 1 to 2 years of experience in food service. A Food Safety Certificate is required for this role.

Listed skills

• Teamwork · Preferred
• safety procedures · Preferred
• Training · Preferred
• interpersonal skills · Preferred
• record keeping · Preferred
• Quality Control · Preferred
• Reporting · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Training
• Sanitation Procedures
• Safety Procedures
• Inventory Estimation
• Quality Control
• Customer Complaint Resolution
• Record Keeping
• Reporting
• Scheduling
• Client Focus
• Interpersonal Skills
• Oral Communication
• Flexibility
• Teamwork
• Dependability

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support