Food Service Supervisor

Job summary

Supervise and coordinate food preparation staff, train employees in job duties and safety procedures, and ensure food and service meet quality standards. Estimate supplies, maintain stock and operational records, address customer concerns, prepare reports, and establish staff schedules.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Food service establishment Coffee shop On-site customer service Responsibilities Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Credentials Certificates, licences, memberships, and courses Food Safety Certificate Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Dependability

What you’ll do

Supervise and coordinate food preparation staff, train employees in job duties and safety procedures, and ensure food and service meet quality standards. Estimate supplies, maintain stock and operational records, address customer concerns, prepare reports, and establish staff schedules.

Requirements

Requires a secondary school graduation certificate, one to less than two years of experience, and a Food Safety Certificate. Candidates should be able to work in a fast-paced environment under pressure and tight deadlines, stand for extended periods, and demonstrate customer focus, communication skills, flexibility, teamwork, and dependability.

Listed skills

• Teamwork · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Food Safety
• Sanitation
• Inventory Management
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Work Scheduling
• Oral Communication
• Interpersonal Skills
• Flexibility
• Teamwork
• Dependability

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Security & Safety

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