Cogeco Connexion provides high-speed internet, TV, and phone services in Ontario and Quebec, prioritizing local support and customer satisfaction for over 65 years.
Montreal, Quebec
Cogeco delivers 100% local support on a fibre-powered network. For more than 65 years, Cogeco has been in smaller cities across Ontario and Quebec—and that’s true for our employees too. We live in the communities we serve, and customer satisfaction is our priority. Thanks to our powerful network, our residential and business customers can get Internet with speeds of up to 1 Gbps, TV with all their favourite content in one place, and reliable home phone service. #Cogecommunity
On-site · Montréal
The role involves bridging complex telecom data with strategic execution by creating robust dashboards and advanced analytics. Additionally, the analyst will develop and integrate agentic AI tools to democratize data access and automate recurring queries.
On-site · Burlington
The role involves bridging the gap between complex telecom data and strategic execution by delivering dashboards, deep-dive analyses, and governed datasets. Additionally, the analyst will develop and integrate Agentic AI tools to automate insights and democratize data access.
Remote · Canada
Provide high-level technical support and troubleshooting for oxio customers to resolve product and service issues. Drive customer satisfaction and reduce churn by managing incidents within established SLAs and documenting outcomes.
Remote · Canada
Provide high-quality customer support and technical troubleshooting via chat to drive customer satisfaction and retention. Act as a brand ambassador by promoting and upselling oxio products and services to new and existing customers.
On-site · Montréal
The role involves bridging the gap between complex telecom data and strategic execution by delivering dashboards, deep-dive analyses, and governed datasets. Additionally, the analyst will develop and integrate Agentic AI tools and LLM-powered assistants to democratize data access.
On-site · Salaberry-de-Valleyfield
The role involves managing the full television production cycle, including directing, filming, editing, lighting, and sound recording. Additionally, the technician is responsible for technical quality control, training staff and volunteers, and collaborating on research and script writing.
On-site · Peterborough
Lead the end-to-end production cycle for local programming, including scripting, directing, and editing high-quality content. Act as a brand ambassador by reporting, anchoring, and managing relationships with community partners and volunteers.
On-site · Salaberry-de-Valleyfield
The role involves managing the full television production cycle, including directing, filming, editing, lighting, and sound capture. Additionally, the technician is responsible for technical quality control, training staff/volunteers, and collaborating on research and script writing.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
Remote · Ontario, Canada
Handle inbound and outbound inquiries to prevent customers from downgrading or disconnecting services through negotiation and value-building. Resolve billing issues and technical discrepancies while promoting and upselling Cogeco products to meet KPI targets.
On-site · Sarnia
The role involves managing inbound store traffic and outbound calls to maximize sales opportunities and resolve customer issues. Employees are responsible for promoting products, processing orders, managing equipment returns, and ensuring high-quality customer service.
On-site · Montréal
The Product Manager for Video Lifecycle Management is responsible for the end-to-end video portfolio, focusing on product evolution, innovation, and content strategy. This role includes defining the video strategy and roadmap while ensuring a seamless product experience from activation to performance optimization.
