Coordinator, Technical Distribution Center

Job summary

The coordinator performs daily distribution center tasks including testing, refurbishing, and managing equipment orders for technicians and storefronts. They are also responsible for maintaining inventory accuracy, shipping and receiving, and ensuring compliance with health, safety, and security protocols.

Job details

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Temporary (Fixed Term) Job Description : KEY RESPONSIBILITIES 1- Performs daily duties by following established operational procedures. This requires the knowledge and ability to operate related test equipment and motorisedmotorized vehicles that are provided by Cogeco. 2- Using various test devices and software. Determines condition and disposition. Identifies and assign preliminary fault information to units requiring functional repair. 3- Performs database and administrative procedures as required for HTD Testing & Refurbishing, Order Fill, Shipping and Receiving. Fulfills Technician and Contractor equipment orders including digital boxes, modems, digital phones and literature. 4- Fulfills Storefront orders for equipment. 5- Processes equipment returns from all sources including Customers, Contractors, and Technicians. 6- Salvages accessories. Maintain units within work area for deployment. 7- Sorts kit accessories and literature for furtherance to the Kitting work cell. Segregates damaged goods for disposal. 8- Packages and labels equipment for redeployment, furtherance or storage. 9- Disposes of corrugate and empties the work station garbage bins. 10- Responsible to comply with daily 6S procedures. 11- Participates in physical inventory counts. 12- Safeguards TDC operations and contents by complying with security procedures and protocols. 13- Contributes to team effort by accomplishing related job tasks, projects and/or other duties as required. As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers and the public in general. They must use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies and procedures issued by the Company. To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs. ESSENTIAL QUALIFICATIONS ACADEMIC TRAINING High School diploma required WORK EXPERIENCE 1-3 years’ previous experience in a distribution centre and /or packaging environment required 1-3 years previous Skid Wrapper, Pump truck, Forklift, Raymond Reach certification and experience is preferred 1-3 years’ experience testing and validating equipment is an asset 1-3 years’ experience of Basic CATV materials is an asset Exposure to Oracle Financial system is an asset SPECIFIC COMPETENCIES Demonstrates a working knowledge of MS Office (Word/Excel).Knowledge of WHMIS and MSDS experience. Strong written communication and interpersonal skills. Ability to exercise tact, sound judgement and discretion when dealing with others. A positive, “can do” attitude and customer focused approach that enables them to deal with challenging situations with integrity, empathy and sincerity. Must be able to work effectively in a team environment and work independently with minimal supervision. Able to take initiative in identifying and resolving problems. Possesses sound organisationalorganizational, problem solving, analytical and reporting skills. Concentration and a high attention to detail are required when auditing and entering results. Must organize activities and prioritize to ensure timely completion of multiple order demands PHYSICAL DEMANDS AND VISUAL ACUITY Must lift and move heavy packages and equipment regularly. (up to 50 pounds). Warehouse environment .Includes work in all climatic conditions Flexibility required with respect to hours of work as business needs change At Cogeco, diversity is an essential asset to our organisationorganization’s performance. We are committed to providing equal opportunities to all qualified individuals, regardless of cultural and individual differences. We strive to build teams which reflects the diverse profiles and backgrounds of both the customers and communities we serve, firmly believing that this distinguishes Cogeco from competitors and contributes to our signature of excellence. Location : Burlington, ON Company : Cogeco Connexion Inc At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com

What you’ll do

The coordinator performs daily distribution center tasks including testing, refurbishing, and managing equipment orders for technicians and storefronts. They are also responsible for maintaining inventory accuracy, shipping and receiving, and ensuring compliance with health, safety, and security protocols.

Requirements

Candidates must have a high school diploma and 1-3 years of experience in a distribution or packaging environment. Proficiency with warehouse equipment such as forklifts and Raymond reach trucks, along with basic computer skills, is required.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Forklift operation · Preferred
• MS-Office · Preferred
• Data entry · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Distribution center operations
• Equipment testing
• Inventory management
• Shipping and receiving
• Forklift operation
• Raymond reach operation
• Pump truck operation
• MS Office
• WHMIS
• MSDS
• Data entry
• Problem solving
• Analytical skills
• Customer service
• Organizational skills
• Attention to detail
• Shipping And Receiving
• Empathy
• Tactfulness
• Professionalism
• Microsoft Excel
• Auditing
• Category 5 Cabling
• Customer Service
• Financial Systems
• Packaging And Labeling
• Forklift Truck
• Warehousing
• Interpersonal Communications
• Problem Solving
• Material Safety Data Sheet
• Operations
• Personal Protective Equipment
• Physical Inventory
• Proactivity
• Sincerity
• Visual Acuity
• Workplace Hazardous Materials Information Systems
• Writing
• Test Equipment
• Detail Oriented

Job areas

• Logistics
• Manufacturing
• Trades
• Customer Service & Support
• Administrative
• Distribution Center Coordinator
• Warehouse / Distribution Supervisor
• Supply, Distribution and Related Managers
• First-Line Supervisors of Material-Moving Machine and Vehicle Operators
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors