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service writer - auto repair

The role involves addressing customer complaints, answering inquiries, and explaining the costs of auto repair services. Responsibilities also include issuing receipts, processing payments, and assessing client feedback.

  • On-site
  • Yellowknife, NT
  • Posted Aug 29, 2026
  • Apply by Sep 28, 2026
  • 1 position

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Job summary

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Receive payments Experience and specialization Computer and technology knowledge Database software Internet MS Excel MS Outlook MS Windows Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Work under pressure Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Benefits Health benefits Dental plan Disability benefits Health care plan Financial benefits Group insurance benefits Life insurance Pension plan Other Benefits Parking available

What you’ll do

The role involves addressing customer complaints, answering inquiries, and explaining the costs of auto repair services. Responsibilities also include issuing receipts, processing payments, and assessing client feedback.

Requirements

Candidates must have a high school diploma or equivalent and between 1 to 2 years of relevant experience. Proficiency in MS Office and basic computer technology is required.

Benefits

• Health Benefits • Dental Plan • Disability Benefits • Health Care Plan • Financial Benefits • Group Insurance Benefits • Life Insurance • Pension Plan • Parking Available

Listed skills

  • Time managementPreferred
  • Customer servicePreferred
  • written communicationPreferred
  • OrganizationPreferred
  • interpersonal skillsPreferred
  • BillingPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Complaint Resolution
  • Billing
  • Database Software
  • MS Excel
  • MS Outlook
  • MS Windows
  • Oral Communication
  • Written Communication
  • Interpersonal Skills
  • Organization
  • Time Management

Job areas

  • Customer Service & Support
  • Trades
  • Manufacturing

Additional details

Minimum education
High school
Minimum experience
0+ years
Apply by
Sep 28, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level