Call Center Operator - Casual

Job summary

Job Summary How you will make an impact: You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers. As a Call Centre Operator, you will be: Answer the telephone, respond to customer emails, and provide general assistance to customers Enter and submit information relating to facilities maintenance, space planning and other requests Process a wide variety of service transactions and uncover existing or future needs through proactive interactions Basic Microsoft Excel reporting About you: Strong c…

Job details

Job Summary How you will make an impact: You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers. As a Call Centre Operator, you will be: Answer the telephone, respond to customer emails, and provide general assistance to customers Enter and submit information relating to facilities maintenance, space planning and other requests Process a wide variety of service transactions and uncover existing or future needs through proactive interactions Basic Microsoft Excel reporting About you: Strong communication skills (verbal and written) Excellent telephone etiquette and listening skills Proficient in Microsoft Office: Word, Excel, Outlook Detail oriented Experience working in a call center environment before is an asset Ability to provide outstanding customer service to the client

Listed skills

• Customer · Preferred
• Microsoft Excel · Preferred
• Customer service · Preferred
• Microsoft · Preferred
• Excel reporting · Preferred
• future · Preferred
• maintenance · Preferred
• management · Preferred
• Planning · Preferred
• Process · Preferred
• Reporting · Preferred
• staff · Preferred

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