Host and Hostess, Full Time

Job summary

The host will seat residents in the dining room, manage customer service situations, and supervise food-service associates to ensure proper sanitation and service standards. They are also responsible for training new team members and assisting with emergency safety procedures.

Job details

How you will make an impact: You will be responsible for seating residents or patients in the dining room and handling customer service situations as they arise. As a Host/ Hostess, you will: Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements Help create an overall enjoyable dining experience and promote a safe, clean, and neat environment for guests and other associates Exhibit exceptional communications skills Get along well with others, demonstrate flexibility and patience; possess an interest in people Supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed Helps train new food-service team members Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency Assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines Work with staff of other departments to perform job duties and during special events or functions About you: Experience as a server or in a dining room setting is an asset Attention to detail The ability to make decisions Interpersonal skills, facility with meeting people, teamwork, collaboration, leadership, adaptability, and excellent communication skills are required Good personal grooming, confidence, integrity, ability to manage stress, dynamism, energy, autonomy, initiative, availability, flexibility, and orientation toward quality are required Able to work in a fast-paced environment and readily acceptable to change work priorities at any time Physical ability to carry out the duties of the position

What you’ll do

The host will seat residents in the dining room, manage customer service situations, and supervise food-service associates to ensure proper sanitation and service standards. They are also responsible for training new team members and assisting with emergency safety procedures.

Requirements

Candidates should have experience in a dining room setting and possess strong interpersonal and communication skills. The role requires the physical ability to carry out duties in a fast-paced environment and the flexibility to adapt to changing priorities.

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred
• Leadership · Preferred
• Teamwork · Preferred
• Sanitation · Preferred
• Attention to detail · Preferred
• interpersonal skills · Preferred
• adaptability · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Leadership
• Teamwork
• Flexibility
• Patience
• Food handling
• Sanitation
• Emergency safety procedures
• Staff training
• Attention to detail
• Interpersonal skills
• Adaptability
• Time management
• Safety Procedures
• Customer Service
• Communication
• Food Services
• Food Safety And Sanitation
• Interpersonal Communications
• Personal Grooming Assistance
• Detail Oriented

Job areas

• Hospitality
• Customer Service & Support
• Food & Beverage
• Management & Leadership
• Lead Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

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