Host and Hostess, Part Time Casual

Job summary

The Lounge Host/Hostess is responsible for maintaining a clean and welcoming environment while monitoring food quality and safety standards in buffet areas. They provide exceptional customer service by assisting guests and ensuring the lounge operates smoothly throughout the day.

Job details

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Join our team as a Lounge Host/Hostess and help create a welcoming, comfortable environment for passengers. In this role, you will support the daily operation of our lounge by maintaining buffet and self-service areas, monitoring food quality and temperatures, ensuring cleanliness and food safety standards, and delivering exceptional customer service. The ideal candidate is friendly, reliable, and takes pride in creating a positive guest experience while working effectively as part of a team. JOB SUMMARY As a Lounge Host/Hostess, you will play a key role in creating a welcoming, comfortable, and clean environment for passengers. You will help ensure the lounge operates smoothly by maintaining food service areas, monitoring food quality and safety standards, and providing exceptional customer service to guests throughout their visit. As a Lounge Host/Hostess, You Will: * Welcome guests to the lounge and assist with any questions or service needs. * Create a positive and enjoyable experience by maintaining a clean, organized, and inviting atmosphere. * Monitor buffet and self-service food stations to ensure items are well stocked, presentable, and available to guests. * Check and record food temperatures to ensure compliance with food safety standards. * Follow proper food handling, sanitation, and health and safety procedures at all times. * Clear, clean, and sanitize tables, serving areas, and lounge spaces throughout the day. * Support opening and closing duties, including setup, replenishment, cleaning, and organization of service areas. * Assist in training new team members on lounge operations, food safety procedures, and customer service expectations. * Help oversee daily lounge activities and ensure service standards are consistently maintained. * Respond professionally and courteously to guest concerns, requests, and inquiries. * Work collaboratively with team members to provide a seamless guest experience. * Demonstrate flexibility, patience, strong communication skills, and a genuine commitment to customer service. What We're Looking For: * A customer-focused individual who enjoys working with people. * Strong communication and interpersonal skills. * Ability to work independently while maintaining attention to detail. * Knowledge of food safety and sanitation practices is considered an asset. * A team player who takes pride in maintaining a clean, welcoming environment. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

What you’ll do

The Lounge Host/Hostess is responsible for maintaining a clean and welcoming environment while monitoring food quality and safety standards in buffet areas. They provide exceptional customer service by assisting guests and ensuring the lounge operates smoothly throughout the day.

Requirements

The ideal candidate is a customer-focused individual with strong communication skills and the ability to work effectively as part of a team. Knowledge of food safety and sanitation practices is considered an asset for this role.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Communication · Preferred
• Sanitation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Food Safety
• Sanitation
• Communication
• Interpersonal Skills
• Attention To Detail
• Teamwork
• Food Handling
• Problem Solving
• Organization
• Food Quality Assurance And Control
• Patience
• Support Services
• Safety Procedures
• Service Standards
• Cleanliness
• Food Services
• Food Safety And Sanitation
• Interpersonal Communications
• Operations
• Safety Standards
• Self Service Technologies
• Senior Living
• Customer Complaint Resolution
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Lead Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop