Lead Hand Cook, Full Time

This position is responsible for the supervision of all hourly associates within the kitchen, reporting to the Sous Chef & Chef. This position supports the Chef team as required, and acts as the primary leader in the absence of the Chefs. Maintain responsibility and accountability teams costs and expenses Provide reporting to management. Performs pre-preparation and preparation tasks (measuring, restocking supplies, and set up of unit) assigned by Manager and prepares product. Ensures safe and sanitary practices adhered to in accordance with company and facility policies. Ensures that all food served in the right condition, at the right temperature and at the right time. Maintains portion control in accordance with the recipe standard. Answers all guests’ inquiries and concerns immediately. Maintains proper service appearance and etiquette at all times. Serve customers quickly and courteously using proper service techniques. Maintains established food rotations in all areas (stock room, fridge, freezer) in order to minimize spoilage and waste. Reports damaged and/or inoperable equipment and fixtures to unit manager. Performs other work-related duties as assigned by management. Assist anywhere else in the unit as needed. Ability to interact with customers in order to assure customer satisfaction. Ability to interact with co-workers in order to assure compliance with company service standards, and company inventory and property control procedures. Must have sufficient mobility to perform assigned tasks within time frames established for the job. Responsible for following HACCP/QA standards. Hot and cold temp logs, cleaning logs Follows principles of sanitation and safety in handling food and equipment. Maintains all work areas to ensure that they are clean and orderly. Responsible for cleaning all equipment and following cleaning schedule. Responsible for daily paperwork, weekly inventories, stocking and other tracking reports Responsible for date labeling all the products in the storage room and store Ensures that everyone follows Compass Group Canada Quality Assurance Policies and procedures as well and Public Health Policies on food handling, cleaning and sanitation at all times. What’s in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies. The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

Supervise hourly kitchen associates and act as the primary leader in the absence of the Chefs. Ensure food quality, safety, and sanitation standards are met while managing costs and inventory.

Must be able to follow HACCP/QA and Public Health policies regarding food handling and sanitation. Requires the mobility to perform kitchen tasks within established time frames and the ability to interact effectively with customers and co-workers.

• Health Insurance • Vision Care • Dental Care • Mental Health and Wellness Initiative • Employment Assistance Program

• Customer servicePreferred
• Quality assurancePreferred
• Food safetyPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Kitchen Supervision
• Food Preparation
• HACCP
• Quality Assurance
• Inventory Management
• Portion Control
• Sanitation Standards
• Customer Service
• Cost Control
• Team Leadership
• Food Safety
• Staff Management

• Food & Beverage
• Hospitality
• Management & Leadership
• Manufacturing

Minimum experience

2+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level