Business Process Analyst

Job summary

The role focuses on accelerating the adoption of AI, automation, and digital tools within operations to improve efficiency and decision-making. Key duties include redesigning workflows, piloting solutions, and creating adoption plans to embed new ways of working.

Job details

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled. Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us. Position Overview: Compugen is seeking an Operations Business Process Analyst to accelerate the practical adoption of artificial intelligence, automation, and digital tools across Operations. Reporting to the Manager, Business Process Optimization, this role will work directly with operational teams to identify high-value opportunities, redesign workflows, pilot approved solutions, and embed new ways of working that improve efficiency, accuracy, visibility, service, and decision-making. The role combines business process analysis, change enablement, solution experimentation, and adoption support. It will translate operational needs into well-defined use cases and help move innovations from idea through testing, implementation, measurement, documentation, training, and sustained use. The analyst will work within Compugen standards for security, privacy, responsible AI, and technology governance. Key Responsibilities: Develop and maintain an Operations AI and innovation opportunity pipeline aligned with business priorities and measurable operational outcomes. Partner with operational leaders and subject matter experts to understand workflows, pain points, business rules, controls, system dependencies, and customer or employee impacts. Identify, assess, and prioritize AI, automation, analytics, and existing-system opportunities based on value, feasibility, risk, effort, scalability, and readiness for adoption. Document current-state and future-state processes through process maps, procedures, work instructions, user stories, business requirements, and decision records. Design, configure, test, and support approved pilots and solutions using Microsoft Copilot, Power Automate, Power BI, JDE, and other approved business technologies. Coordinate user acceptance testing, feedback cycles, issue resolution, implementation readiness, and transition into operational ownership. Develop adoption plans that address stakeholder engagement, communications, training, job aids, process changes, reinforcement, and ongoing support. Coach operational teams on effective and responsible use of AI tools, including prompt practices, validation of outputs, appropriate human oversight, and escalation of risks. Monitor adoption, usage, benefits, quality, and control effectiveness; recommend improvements and document lessons learned. Create reusable playbooks, templates, standards, and examples to help scale successful innovations across Operations. Maintain project plans and action logs, provide regular progress updates, and communicate priorities, decisions, dependencies, risks, and outcomes to leadership. Collaborate with business, technology, security, privacy, data, and change-management stakeholders to ensure solutions are approved, supportable, and sustainable. Skills & Qualifications: Success Measures Adoption and sustained use of approved AI and automation solutions. Demonstrated improvements in cycle time, manual effort, accuracy, visibility, service, or decision quality. Quality and completeness of process, solution, control, and training documentation. Stakeholder readiness, user confidence, and effective transfer of solutions into operational ownership. Progression of prioritized opportunities from discovery through pilot, implementation, and benefit validation. Qualifications Diploma or degree in Business, Supply Chain, Operations, Information Systems, Business Analytics, Change Management, or a related field. One to three years of relevant experience in business process improvement, operational analysis, technology enablement, automation, analytics, change adoption, or a related discipline. Strong co-op, internship, or project experience may also be considered. Practical experience evaluating, testing, configuring, implementing, or supporting AI and automation solutions. Experience with process mapping, requirements gathering, testing, training, implementation, or adoption support. Proficiency with Microsoft Word, Excel, PowerPoint, and Teams. Experience with Microsoft Copilot, Power Automate, Power BI, AI tools, or ERP systems such as JDE is an asset. Strong written communication, facilitation, analytical, problem-solving, organizational, and stakeholder-management skills. Ability to learn new systems quickly and translate technology capabilities into practical operational applications. Key Competencies AI fluency: understands AI capabilities, limitations, practical business applications, and responsible-use requirements. Innovation-to-adoption mindset: moves ideas beyond experimentation into implemented, measurable, and sustained operational improvements. Business process thinking: simplifies complex workflows while respecting controls, dependencies, and operational realities. Change enablement: builds stakeholder understanding, readiness, confidence, and ownership. Experimentation and learning agility: tests hypotheses, learns quickly, incorporates feedback, and iterates responsibly. Benefits orientation: defines expected outcomes and uses evidence to assess value and guide next steps. Clear communication: presents complex process and technology concepts in concise, audience-appropriate language. Collaboration and influence: works effectively across operational, business, and technical teams without relying on formal authority. Execution discipline: manages multiple priorities, maintains accurate documentation, surfaces risks early, and follows initiatives through to implementation. What Compugen Offers You: Exciting, fast-paced challenging work environment A culture where authenticity and diversity are valued Professional development Participation in Women in Technology Network Opportunities to give back to our local communities Collaborative supportive team members Remote work/hybrid work options Work/life flexibility Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

What you’ll do

The role focuses on accelerating the adoption of AI, automation, and digital tools within operations to improve efficiency and decision-making. Key duties include redesigning workflows, piloting solutions, and creating adoption plans to embed new ways of working.

Requirements

Requires a diploma or degree in Business, Supply Chain, or a related field with one to three years of experience in process improvement or technology enablement. Candidates should be proficient in Microsoft tools and have practical experience with AI and automation solutions.

Benefits

• Professional Development • Women In Technology Network • Community Give Back Opportunities • Remote Work/Hybrid Work Options • Work/Life Flexibility

Listed skills

• Power BI · Preferred
• Change Management · Preferred
• Process Mapping · Preferred
• JDE · Preferred
• prompt engineering · Preferred
• Project management · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Process Analysis
• AI Implementation
• Process Mapping
• Change Management
• Microsoft Copilot
• Power Automate
• Power BI
• JDE
• User Acceptance Testing
• Stakeholder Management
• Requirements Gathering
• Workflow Redesign
• Data Analytics
• Operational Analysis
• Prompt Engineering
• Project Management

Job areas

• Data & Analytics
• Technology
• Management & Leadership
• Consulting
• Logistics