Implementation Specialist - Dayforce

Job summary

Lead the implementation, configuration, and optimization of the Dayforce HCM platform as the internal Subject Matter Expert. Partner with HR, Payroll, and IT to align system capabilities with operational needs and deliver comprehensive user training.

Job details

Dayforce Implementation Specialist Location: GTA / Hybrid Position Summary We are seeking a Dayforce Implementation Specialist to lead the implementation, optimization, and adoption of the Dayforce HCM platform across the organization. Acting as the internal Subject Matter Expert (SME), this individual will work closely with HR, Payroll, Talent Acquisition, Operations, IT, and end users to ensure a successful rollout and ongoing enhancement of Dayforce. The ideal candidate has hands-on Dayforce implementation experience, a strong understanding of HR and Payroll processes, and a passion for training and supporting users through system and process changes. Key Responsibilities Serve as the Dayforce Subject Matter Expert (SME) for implementation, configuration, and ongoing system enhancement. Lead Dayforce implementation activities, including requirements gathering, configuration, testing, deployment, and post-go-live support. Partner with HR, Payroll, Talent Acquisition, and business leaders to align system capabilities with operational needs. Support onboarding workflows and processes in collaboration with the Talent Acquisition and HR teams. Configure and maintain Dayforce modules, security roles, workflows, and reporting. Develop training materials, user guides, and standard operating procedures. Deliver training sessions to HR, Payroll, Talent Acquisition, managers, and end users to ensure successful adoption of the platform. Act as the primary point of contact for system-related questions, troubleshooting, and user support. Coordinate User Acceptance Testing (UAT) and assist with issue resolution. Identify opportunities to improve efficiency, automate processes, and enhance the employee experience through Dayforce functionality. Support payroll and HR processes while ensuring compliance with applicable employment and payroll legislation. Qualifications 3+ years of Dayforce experience, including implementation, configuration, or optimization projects. Strong knowledge of Payroll, HR, Talent Acquisition, and employee onboarding processes. Strong payroll background Relevant post-secondary education, such (IT, Accounting, Payroll) PCP (Payroll Compliance Professional designation) an asset Experience training end users and developing system training materials. Proven ability to work with stakeholders at all levels of the organization. Strong project coordination, communication, and problem-solving skills. Experience supporting change management and user adoption initiatives. Knowledge of Canadian payroll and HR practices preferred. Ideal Candidate Hands-on Dayforce expert who can bridge technology, HR, Payroll, and Talent Acquisition. Comfortable leading training sessions including zoom live training and supporting users through change. Strong communicator capable of working with executives, managers, HR teams, and frontline employees. Passionate about improving processes and maximizing the value of the Dayforce platform.

What you’ll do

Lead the implementation, configuration, and optimization of the Dayforce HCM platform as the internal Subject Matter Expert. Partner with HR, Payroll, and IT to align system capabilities with operational needs and deliver comprehensive user training.

Requirements

Requires 3+ years of Dayforce experience and a strong background in payroll and HR processes. A post-secondary degree and PCP designation are preferred, along with proven experience in end-user training and change management.

Listed skills

• Project Coordination · Preferred
• Change Management · Preferred
• Problem solving · Preferred
• Reporting · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dayforce Implementation
• HCM Configuration
• Payroll Processing
• HR Process Optimization
• User Acceptance Testing (UAT)
• End User Training
• Requirements Gathering
• Change Management
• Onboarding Workflows
• Reporting
• Project Coordination
• Problem Solving
• Stakeholder Management
• Canadian Payroll Legislation
• System Troubleshooting
• Standard Operating Procedures

Job areas

• Human Resources
• Technology
• Finance & Accounting
• Software
• Consulting