Senior Demand Planner - Hybrid

Job summary

Develop and maintain a strategic demand plan while leading the S&OP process to align sales, finance, and supply chain functions. Coach junior planners and utilize analytics to improve forecast accuracy and inventory health.

Job details

We have an immedate opening for a Senior Demand Planner near London, Ontario. Reporting to the Sales and Operations Planning Manager the SDP will develop and maintain a strategic demand plan, coach junior planners and provide backup support to the Demand Planning and S&OP functions. This position directly supports service level performance, inventory health, forecast quality, and revenue alignment. Our ideal candidate will be a hands-on leader who enjoys working closely with internal teams and external partners. You love manufacturing and are detail-oriented, proactive, and thrive in a fast-paced environment. If you are passionate about resolving challenges in real time and connecting operational plans with financial goals to ensure profitability for the company this could be a perfect fit. KEY RESPONSIBILTIES: Lead cross-functional alignment ensuring consistent understanding of assumptions, risks, and opportunities across Sales, Product, Finance, and Supply driving maturity of the department S&OP process Provide consultation re complex forecasting issues improving demand quality, contributing to stronger fill rate/inventory performance Act as backup for the S&OP Manager, supporting facilitation and execution of the broader S&OP process when required Own KPI reporting and demand planning for department, including variance narratives, trend analysis, and leadership insights Prepare rolling 16-month demand forecast at the SKU–customer level, incorporating statistical, Sales, and Category inputs Lead S&OP process, including cycle management, material preparation, data review, outcome publishing, and system updates Manage activities for the Commercial category (US/Canada) for Trade and Intercompany Channels Represent demand planning in S&OP meetings, ensuring continuity of process and clear communication of risks, opportunities, and forecast performance Coach junior demand planners to elevate forecasting capability, analytics, etc. Improve forecast accuracy by reducing bias, applying analytics/leveraging customer trends Conduct root-cause analysis on forecast misses and drive continuous improvement Maintain and enhance forecasting metrics and trackers (accuracy, bias, etc.) Lead meetings with Sales, presenting data-driven recommendations Collaborate with Supply Planning to minimize disruptions and ensure alignment Support CI of the S&OP process, including routines, reporting, tools, data quality and analytical methods Execute monthly forecasting procedures utilizing Netstock Partner with Sales, Category, and Finance to understand demand drivers and assumptions QUALIFICATIONS: College Diploma/University Degree in Supply Chain, Business, Economics or Statistics 5+ years experience in demand planning, forecasting, S&OP & IBP ASCM/APICS and IBF - CPF or ACPF certifications strongly preferred Proven excellence in analysis, decision-making, and problem solving Advanced Power BI (dashboards, data models), SQL familiarity (e.g., Viewpoint Sequel) Strong critical thinking and visualization skills to drive continuous improvement Ability to take calculated risks to drive customer and business value Excellent presentation skills, ability to translate complex data into actionable insights Skilled at balancing tactical execution with broader S&OP process thinking Strong work ethics, positive team attitude, ability to collaborate across functions ERP experience (JD Edwards) an asset Advanced MS Office skills (Advanced Excel/VBA/Power Query, Power Automate, PowerPoint, Word, Outlook)

What you’ll do

Develop and maintain a strategic demand plan while leading the S&OP process to align sales, finance, and supply chain functions. Coach junior planners and utilize analytics to improve forecast accuracy and inventory health.

Requirements

Requires a degree in Supply Chain, Business, or a related field with over 5 years of experience in demand planning and S&OP. Proficiency in Power BI, SQL, and advanced MS Office tools is essential, with APICS or IBF certifications strongly preferred.

Listed skills

• Data visualization · Preferred
• Power BI · Preferred
• SQL · Preferred
• Root Cause Analysis · Preferred
• Inventory management · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Demand Planning
• S&OP
• Forecasting
• Power BI
• SQL
• JD Edwards
• Advanced Excel
• VBA
• Power Query
• Power Automate
• Root-Cause Analysis
• KPI Reporting
• Cross-functional Leadership
• Inventory Management
• Data Visualization
• IBP

Job areas

• Logistics
• Manufacturing
• Data & Analytics
• Management & Leadership
• Finance & Accounting