FT Senior Residence Worker (White Road Supportive Housing)

Duncan, BC
On-site
Posted Oct 22, 2026
1 position

$31–$36 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Bachelor’s degree
Apply by: Nov 26, 2026
Posting language: English
Working hours: 40 hours per week

Job summary

The Senior Residence Worker assists in the daily operations of a supportive housing facility by providing guidance to staff and direct support to clients. Responsibilities include implementing personal service plans, managing crisis situations, and ensuring the physical and emotional needs of residents are met.

Job details

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will assist the supervisor in providing orientation, training, work direction, and guidance to residence workers. Assist clients to live successfully in residential settings such as group homes. Ensures that clients’ physical, emotional, social, educational, and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills. STATUS Unionized. This position is open to all applicants. HOURS (40 HOURS PER WEEK) Wednesday to Friday 1400-2200 and Saturday to Sunday 1700-0100 REPORTING AND WORKING RELATIONSHIPS Reports and is accountable to the Program Manager of the facility or their designate Participates actively in house, staff, and staff/resident meetings Participates as a member of the Connective staff team Liaises with outside professionals from other agencies or government bodies as required KEY ACCOUNTABILITIES Assists the Program Manager in providing orientation, training, work direction, and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers. Provides input to residence workers’ performance evaluations. May oversee the operation of the residence in the absence of the supervisor or as directed. Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a residence. Documents, implements, and provides input into the evaluation of the program. Must be available to provide on-call support as a requirement of the position, in accordance with the on-call schedule established by the Program Manager. In cooperation with the Program Manager, is available to all resource staff, in case of emergencies. This may include carrying the pager or cell phone 24 hours a day. Provides life skills training such as meal preparation, housekeeping, personal care skills, and personal finance and implements personal service plans. Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming, and toileting. WORKING CONDITIONS Function independently, while remaining a crucial member of the support team Adhere to Connective policies and procedures Be available to work flexible hours as needed. Participates in various client-focused activities in accordance with care plans. Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviour to ensure no harm comes to the client and/or the public. Administers medication to clients in accordance with established policy. Assists with case management by identifying potential problems and reporting any difficulties Provides input to counsellor, professional with regard to the development of appropriate program plans to achieve residents’ objectives. Contributes to the evaluation of residents’ progress and prepares reports. Provides emotional support and feedback to residents and their families. Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident, as required by the goals of the program. Performs residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment, and food services. Maintains reports such as statistics, logbooks, daily activities on residents. Identifies social economic, recreational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community. Performs other related duties as required. Is a member of CUPE local 1936-11 EXPERIENCE AND SKILLS Functions independently while on shift and adhere to Residence Policy and Procedures Works in a high stress environment, often dealing with clients in crisis situations Demonstrates initiative, independence, and efficiency Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence Works 40 hours per week with time apportioned through days, evenings, overnights, and weekends as necessary to meet the program and client needs Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program Receives benefits and work within the conditions as outlined in the Collective Agreement and Personnel Policies QUALIFICATIONS We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has: A university Degree in a relevant branch of the Behavioural Sciences Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations An understanding of providing service to people with different learning abilities Demonstrated experience in an applicable residential setting Demonstrated a good working knowledge of the technical details important to the functioning of group residences An awareness of the BC Residential Tenancies Act. Demonstrated the ability to teach skills and work effectively with others Previous supervisory and administrative experience is an asset Excellent written and verbal communication skills in English REQUIREMENTS Ability to successfully complete Vulnerable Persons Criminal Records check Ability to successfully pass a reference check Current Emergency First Aid Certificate Valid class 5 driver’s license Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients Food Safe Certification or willingness to obtain certification within one month of employment. COMPENSATION As Connective is a unionized environment, the starting wage is $30.95 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $35.52 per hour. Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role. WHAT WE OFFER? Committed Living Wage Employer 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC 2023 High-Performance Culture Award from Supporting Lines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) INCLUSION At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities. For more information on Connective’s services and locations, visit our website at https://connective.ca/

What you’ll do

Requirements

Candidates must hold a university degree in a relevant branch of the Behavioural Sciences and possess experience in a residential setting. Essential requirements include a valid class 5 driver's license, Emergency First Aid certification, and the ability to pass a criminal record check.