Food Service Supervisor Full Time

Job summary

The supervisor assists the manager in coordinating food service activities, managing staff, and ensuring high standards of customer service. They are also responsible for overseeing menu production, inventory tracking, and maintaining strict compliance with health and safety regulations.

Job details

The hourly wage is $22.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy. Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service. Essential Duties and Responsibilities: * Assist the Shift Managers to supervise multiple food service units. * Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees. * Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost. * Communicate positively and enthusiastically to the café patrons and address their issues promptly. * Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. * Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office. * Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Qualifications: Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. * At least one year of strong operation food industry management experience. * FoodSafe Level 1 Certification. * Comprehensive health and safety knowledge and training. * Knowledge of food service catering. * Strong supervisory skills and the capability to motivate and lead staff. * Employee relations experience in a unionized environment is an asset. * Excellent customer service skills. * Excellent communication skills (written and verbal). * Knowledge of Microsoft Office.

What you’ll do

The supervisor assists the manager in coordinating food service activities, managing staff, and ensuring high standards of customer service. They are also responsible for overseeing menu production, inventory tracking, and maintaining strict compliance with health and safety regulations.

Requirements

Candidates must have at least one year of food industry management experience and a FoodSafe Level 1 Certification. Strong supervisory, communication, and customer service skills are required, along with knowledge of Microsoft Office and health and safety standards.

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food service management
• Staff supervision
• Menu production
• Inventory management
• Customer service
• Health and safety compliance
• WHMIS
• HACCP
• Employee training
• Microsoft Office
• Labour relations
• Catering
• Communication
• Leadership
• Conflict resolution
• Employee Relations
• Supervision
• Management
• Customer Service
• Food Services
• Occupational Safety And Health
• Sales
• Food Preparation
• Hazard Analysis And Critical Control Points (HACCP)
• Hazard Analysis
• Legislation
• Quality Assurance
• Workplace Hazardous Materials Information Systems
• Coordinating

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Food Service Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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