Credit Supervisor

Job summary

Lead the credit and collections team while managing customer accounts, assessing credit applications, setting credit limits, and communicating with customers about account status. Investigate fraud and delinquent accounts, evaluate collection policies and performance metrics, and develop procedures and projects to improve credit operations.

Job details

Job Description We Deliver the Goods: Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more Growth opportunities performing essential work to support North America’s food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect. Position Purpose: As the Credit Supervisor, you will play an integral part in supporting our business today and planning our business for tomorrow. You will be responsible for managing a diverse customer portfolio, leading the credit and collections team, and engaging directly with customers on their accounts. A successful candidate will be able to further develop the integrity of our credit systems, investigate all credit situations, and build lasting relationships with our customers. Primary Responsibilities: Investigating and verifying the financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and providing recommendations. Managing customer accounts and establishing credit limitations. Investigating possible cases of fraud within accounts and taking proper steps as needed. Reviewing collection reports and evaluating effectiveness of current policies and procedures. Communicating with customers on account status and addressing any account concerns. Monitoring department performance metrics and finding opportunities to develop further. Collaborating with outside agencies for collections from delinquent accounts. Compiling statistical data on fraudulent use of credit to develop procedures designed to prevent. Leading special projects as opportunities develop. Core-Mark is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a HR representative Required Qualifications High School Diploma or General Educational Development (GED) certificate. Minimum Of Five Years Of Credit Management Experience. Prior experience or ability to learn AS400/SAP software. Proficient in Excel and other Microsoft Office applications. Strong math skills and ability to communicate. Strong attention to detail and negotiation skills.

What you’ll do

Lead the credit and collections team while managing customer accounts, assessing credit applications, setting credit limits, and communicating with customers about account status. Investigate fraud and delinquent accounts, evaluate collection policies and performance metrics, and develop procedures and projects to improve credit operations.

Requirements

Requires a high school diploma or GED and at least five years of credit management experience. Candidates must have or be able to learn AS400/SAP, be proficient in Excel and other Microsoft Office applications, and demonstrate strong math, communication, attention-to-detail, and negotiation skills.

Benefits

• Health and Wellness Benefits
• Employee Stock Purchase Plan
• RRSP
• Paid Direct Drug Card
• Scholarship Opportunities for Children of Associates
• Paid Time Off

Listed skills

• Collections · Preferred
• Financial analysis · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred
• SAP · Preferred
• Communication · Preferred
• Attention to detail · Preferred
• Negotiation · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Credit Management
• Credit Analysis
• Credit Risk Assessment
• Collections
• Customer Account Management
• Fraud Investigation
• Financial Analysis
• Excel
• Microsoft Office
• AS400
• SAP
• Mathematics
• Communication
• Attention to Detail
• Negotiation
• Team Leadership

Job areas

• Finance & Accounting
• Management & Leadership
• Customer Service & Support
• Logistics

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