Recreation Support Student

Job summary

The Recreation Support Student provides customer service at the Bourgeois Community Centre by managing inquiries and processing payments for rentals. They also assist facility staff with room set-ups and utilize booking software to manage schedules.

Job details

The Corporation of the Town of Midland invites applications for the position of Recreation Support Student (temporary part-time, primarily evenings and weekends) Join our innovative team of collaborators who are passionate about providing exceptional municipal services to our community. We strive to help our employees to reach their professional goals through rewarding projects, collaborative team environments, and professional development. The Town of Midland is committed to fostering a learning environment where students can acquire new and build on existing skills and where their contributions are valued and encouraged. The Town is a scent sensitive workplace. We kindly ask all applicants to refrain from using scented products should they have the occasion to interview with the Town. The successful candidate will be required to complete a Criminal Record Check in accordance with the duties of this position. This student position offers an hourly wage rate of $18.20 to $21.41, on a part-time 6-month contract, working primarily evenings and weekends. Application: If you are interested in this opportunity, apply directly through our ADP Applicant Tracking System (ATS). Instructions on how to apply to this opportunity (or other postings) can be found on our website [https://www.midland.ca/en/town-hall/careers.aspx]. This posting closes on Sunday, September 20, 2026 @ 11:59 p.m. POSITION SUMMARY The Recreation Support Student reports to the Manager, Recreation and will provide exceptional customer service to individuals using the Bourgeois Community Centre. The Recreation Support Student will assist the Corporation by answering and managing inquiries over the phone and in-person regarding recreation services and operations and will also be responsible for handling cash for rentals and bookings. DUTIES & RESPONSIBILITIES * Provide exceptional customer service to individuals using the Bourgeois Community Centre by answering inquiries about recreation services and operations in-person and over the phone. * Accept payments for rentals and bookings, including room bookings, ice rentals, and community skating. * Complete cash out and deposit processes at the end of each shift. * Assist facility staff with set-up for facility bookings as needed. * Utilize PerfectMind software to schedule rentals and bookings. * Perform other related duties as assigned. QUALIFICATIONS AND REQUIREMENTS * Current enrollment in a secondary or post-secondary educational institution required. * Excellent communication and customer service skills when dealing with the general public, facility users, and staff. * Demonstrated team player with the ability to work in a fast-paced environment. * Strong attention to detail with the ability to process cash transactions for rentals and bookings and balance cash at the end of each shift. * Strong computer skills with knowledge of Microsoft Office and booking software. * Certification in First Aid/CPR & WHMIS is an asset. * Knowledge of recreational facility services and operations is an asset. * Ability to work varying shifts, as scheduled, including evenings, weekends, and holidays. EFFORT/PHYSICAL DEMANDS * Physical demand requires standing, sitting, lifting and moving tables and chairs, and walking. * Visual attention for health and safety compliance and personal safety while on the job. WORKING CONDITIONS * Work in an office environment within the Bourgeois Community Centre. * Regular interaction with customers, including occasional exposure to emotionally charged, high-stress, or challenging situations. * Evening and weekend work is required. We thank all applicants for their interest. However, only those being considered for an interview will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, and will only be used for candidate selection. The Town of Midland may utilize automated screening tools (i.e. questionnaires) to highlight candidates' qualifications; however, the Town does not use artificial intelligence (AI) to screen, assess, or select applicants. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from Indigenous peoples, racialized people, persons with disabilities, and those who identify as LGBTQ2S+. The Town of Midland is committed to providing accommodation based on any human rights protected grounds and in accordance with the AODA, throughout the recruitment and selection process. If you require accommodation, please notify us when contacted for an interview and we will work with you to meet your needs.

What you’ll do

The Recreation Support Student provides customer service at the Bourgeois Community Centre by managing inquiries and processing payments for rentals. They also assist facility staff with room set-ups and utilize booking software to manage schedules.

Requirements

Candidates must be currently enrolled in a secondary or post-secondary educational institution. Strong communication skills, attention to detail, and the ability to work evenings and weekends are required.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• First Aid · Preferred
• CPR · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Communication
• Teamwork
• Microsoft Office
• Booking Software
• Facility Operations
• First Aid
• CPR
• WHMIS
• Attention To Detail
• Scheduling
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Artificial Intelligence
• Applicant Tracking Systems
• Automation
• Computer Literacy
• Disabilities
• Innovation
• Operations
• Customer Inquiries
• Detail Oriented

Job areas

• Sports & Recreation
• Customer Service & Support
• Government & Public Sector
• Administrative
• Student Support Staff
• Student Support Administrator
• Education Managers
• Education Administrators, Kindergarten through Secondary