Financial/Scheduling Coordinator - Shuswap Orthodontics

Job summary

Coordinate patient appointments and manage the daily office calendar. Handle patient financial matters, including billing, payments, insurance claims, payment agreements, account follow-up, financial records, and patient concerns.

Job details

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network. Are you a friendly, organized, detail-oriented person who loves to have fun at work and is great with people AND numbers? At Shuswap Orthodontics, we pride ourselves on being a local, small-town business where patient-doctor relationships are our #1 priority. We are looking for an engaging and detail-oriented Financial/Scheduling Coordinator to join our team in beautiful Salmon Arm, BC. Wage: $21.00 - $27.00 per hour (commensurate with experience) How to Apply: Please send your resume directly to christi@shuswaportho.com What Sets Us Apart A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including annual continuing education. Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a yearly health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family, a uniform allowance, and free parking. Work Life Balance: Enjoy Full-time, 40 hours per week, Monday-Thursday and ½ day Friday. Role & Responsibilities: Manage patient scheduling, appointment bookings, and daily office calendar flow. Handle financial coordination, including payment processing, patient billing, and insurance claims. Organize and update paperwork and administrative requirements to collect payments. Build strong relationships with patients to ensure trust and loyalty. Enter and update financial contracts into the software system. Resolve financial discrepancies and financial concerns. Update financial information in the practice management software. Maintain and balance daily finances. Processing insurance claims, direct billing, and reconciling insurance cheques. Arrange payment agreements with new patients. Follow up on outstanding accounts. Prompt and professional communication to patient enquiries. Maintain daily, weekly, and monthly monitoring systems and reports. Managing and resolving patient concerns/issues. Other administrative duties as needed. About You Previous experience as a Financial Coordinator would be an asset. Ability to be respectful of others and act with discretion at all times Ability to work independently and in a team environment Proficiency in Microsoft Word and familiarity with office management software for scheduling and billing Proficiency in typing and keyboarding skills Excellent organizational and time management skills Excellent verbal and written communication skills Excellent social and interpersonal skills Ability to prioritize tasks Self-motivated and reliable Above all a positive, friendly, and outgoing personality that enjoys engaging with patients, team members, and doctors is a must Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Shuswap Orthodontics! We thank all applicants, although only those selected for an interview will be contacted. #CAD At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves. We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you. Please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us. We may use artificial intelligence (AI) tools to support the initial screening of applications. All hiring decisions are made by our hiring team. Be sure to check your email (including junk/spam folders) so you don’t miss any updates from us.

What you’ll do

Coordinate patient appointments and manage the daily office calendar. Handle patient financial matters, including billing, payments, insurance claims, payment agreements, account follow-up, financial records, and patient concerns.

Requirements

Previous financial coordinator experience is an asset, along with proficiency in Microsoft Word and familiarity with scheduling and billing software. Candidates should be organized, reliable, self-motivated, able to prioritize and work independently or with a team, and have strong communication and interpersonal skills.

Benefits

• Extended Health Coverage
• Yearly Health Spending Account
• Employee Assistance Program
• Complimentary Orthodontic Treatment For Employee And Immediate Family
• Uniform Allowance
• Free Parking
• Annual Continuing Education
• Competitive Compensation

Listed skills

• Time management · Preferred
• Financial Reconciliation · Preferred
• Organization · Preferred
• Microsoft Word · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Scheduling
• Appointment Booking
• Financial Coordination
• Payment Processing
• Patient Billing
• Insurance Claims Processing
• Direct Billing
• Financial Reconciliation
• Accounts Follow-Up
• Patient Relationship Building
• Microsoft Word
• Office Management Software
• Typing And Keyboarding
• Organization
• Time Management
• Verbal And Written Communication

Job areas

• Healthcare
• Finance & Accounting
• Administrative
• Customer Service & Support

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