Scheduling Coordinator - Signature Orthodontics

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network. Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Signature Orthodontics is seeking an enthusiastic Scheduling Coordinator to join our newly managed and growing practice in North Edmonton, AB. - RDA’s & Hygienists looking to transition to an administrator role are encouraged to apply! Why Signature Orthodontics? At Signature Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance. Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. $25-27/hr Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday: 7:30 a.m. – 4:30 p.m. How You’ll Make An Impact Greet patients as they arrive and make them feel welcome. Book appointments for new and returning patients utilizing the appropriate scheduling templates. Ensure that the schedule accounts for the appropriate amount of Doctor time, filling openings as necessary and discussing any major changes with the clinical team. Manage patient statuses and ensure that appointments are booked or archived accordingly. Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned. Manage active patient files and archive files for patients who are no longer in treatment. Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows. Take payments received at the front desk, post them, and provide receipts to the patients. Answer the telephone to direct calls, take messages, assist with patient emergency calls and answer general inquiries. Follow-up on voicemail and email messages. Assist with maintaining the front desk and waiting area, seasonal decorations, and general tidying. Be an active participant in staff meetings and committee meetings. Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation. Perform other tasks as assigned by the Doctors and Practice Manager. About You Two years of administration experience within a clinical setting (Preferred) Experience working in an orthodontic or general dental clinic is an asset. Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset. Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community. Keen attention-to-detail and time management skills. Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Signature Orthodontics! We thank all applicants, although only those selected for an interview will be contacted. #CAD At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves. We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you. Please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us. We may use artificial intelligence (AI) tools to support the initial screening of applications. All hiring decisions are made by our hiring team. Be sure to check your email (including junk/spam folders) so you don’t miss any updates from us.

Manage patient scheduling, greeting arrivals, and handling front-desk administrative tasks to ensure a smooth patient experience. Coordinate doctor time, process payments, and maintain patient records and correspondence.

Preferably two years of clinical administration experience, specifically within a dental or orthodontic setting. Proficiency in Microsoft Office and strong interpersonal communication skills are required.

• Extended health coverage • Health spending account • Employee assistance program • Complimentary orthodontic treatment for employee and immediate family • Uniform allowance • Annual learning assistance

• Time managementPreferred
• Attention to detailPreferred
• Microsoft OfficePreferred
• Payment ProcessingPreferred
• interpersonal communicationPreferred

Identified from the job description. Confirm important requirements above.

• Patient Scheduling
• Medical Administration
• Microsoft Office
• Interpersonal Communication
• Time Management
• Payment Processing
• Patient Relationship Management
• Orthodontic Software
• Front Desk Management
• Attention To Detail

• Healthcare
• Administrative
• Customer Service & Support

Minimum experience

2+ years

Apply by

Sep 30, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level