Dispatch Coordinator

Job summary

Manage daily truck dispatching and coordinate container movements to optimize port drayage operations. Monitor vessel schedules, analyze operational reports, and maintain communication with trucking partners to ensure timely delivery.

Job details

COSCO SHIPPING Lines (Canada) Inc. is a leading global ocean carrier with a rich history in the Canadian market. The company is launching a brand-new operations centre, COSCO SHIPPING NAOC – North America Operation Center, in Toronto, and we are seeking organized Road Transport Team (RTT) Dispatch Coordinators to optimize our container fleet movement. In this role, you will manage daily truck dispatching, track ocean container movements, and coordinate directly with drivers to ensure efficient port drayage operations. This is a full-time position based on 37.5 hours per week reporting to the Senior Manager of RTT Department of NAOC. Key Responsibilities Coordinate daily dispatch activities for WB MLB shipments and provide backup support for EB cargo dispatch operations. Review and monitor Last Free Day reports, proactively following up with trucking partners Generate and analyze daily ISM reports to support WB MLB dispatch planning and execution. Prepare rail storage and terminal demurrage reports for management review and approval. Compile and distribute weekly ingate volume reports and operational performance metrics. Monitor carrier allocation and ensure MLB container volume is distributed in accordance with established carrier allocation targets. Collaborate with COSAG and internal stakeholders to advance West Coast export cargo movements and optimize service performance. Provide backup operational support for Eastbound and Westbound Oakland MLB shipments as required. Monitor vessel schedules and utilize Transportation Management System (TMS) job order queries to support cargo planning by designated rail ramps. Dispatch containers to trucking providers and coordinate container movement Maintain regular communication with trucking partners to ensure timely pickup, delivery, and movement of containers. Perform shipment tracking and tracing activities and provide status updates for in-transit cargo. Release and manage job orders to trucking providers while ensuring operational accuracy and timely execution. Monitor container availability and verify that are customs-cleared, released, and ready for pickup. Review ramp reports, aging reports (TER412) to identify and resolve service issues. Partner closely with Import Customer Service teams to ensure service excellence Skills/Requirement High School Diploma, GED, or equivalent combination of education and experience. 1-3 years of experience in logistics, transportation, shipping, intermodal operations, dispatch, or supply chain operations is preferred. Proficient in Microsoft Office applications, particularly Excel. Excellent verbal and written communication skills. Ability to work both independently and collaboratively within a team environment. Flexibility to work varying start and end times, including statutory holidays, as required to meet operational and business needs. How to Apply Interested candidates are invited to submit their resume and cover letter for consideration. COSCO Shipping is committed to fostering an inclusive, diverse, and accessible workplace. We welcome applications from all qualified candidates, including persons with disabilities. Accommodation is available upon request throughout the recruitment and selection process. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted

What you’ll do

Manage daily truck dispatching and coordinate container movements to optimize port drayage operations. Monitor vessel schedules, analyze operational reports, and maintain communication with trucking partners to ensure timely delivery.

Requirements

Requires a high school diploma or equivalent and preferably 1-3 years of experience in logistics, transportation, or supply chain operations. Proficiency in Microsoft Office, specifically Excel, and flexibility to work varying hours are essential.

Listed skills

• Supply chain management · Preferred
• Microsoft Excel · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Truck Dispatching
• Container Tracking
• Port Drayage Operations
• Logistics Management
• Microsoft Excel
• Intermodal Operations
• Supply Chain Management
• Transportation Management System (TMS)
• Communication Skills
• Cargo Planning
• Shipment Tracking
• Operational Reporting

Job areas

• Logistics
• Transportation

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