Cottingham & Butler is the 3rd largest privately and independently held insurance broker in the U.S. and a recognized leader in offering innovative property & casualty and employee benefit insurance solutions. The company is headquartered in Dubuque, Iowa, and employs over 1,300 employees across the U.S. Better Every Day. That's our promise to our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, and a growth track record that has propelled us forward since 1887.
On-site · Winnipeg
The Member Services Advocate serves as a trusted resource for members by navigating complex healthcare and employer benefit situations. They are responsible for resolving escalated claims and billing issues while coordinating directly with providers, carriers, and third-party administrators.
Remote · Iowa, United States
The coordinator handles inbound and outbound calls to participants enrolled in the Condition Management Program. They are also responsible for assisting participants via email and online messaging while accurately documenting all communications.
