Staff Product Designer

Job summary

Lead the design vision, strategy, and execution for a major product area while partnering with cross-functional teams to drive scalable experiences. Synthesize quantitative and qualitative insights into actionable design recommendations and mentor designers to ensure craft excellence.

Job details

About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog [https://blog.coursera.org/coursera-and-udemy-are-now-one-company-creating-the-worlds-most-comprehensive-skills-platform/]. Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. Job Overview: The Design & Research teams play a crucial role in Coursera's success by gathering learner and educator insights and translating them into recommendations that help Coursera achieve a seamless experience across its platform. As a Staff Product Designer, you will lead the design strategy and execution for a major product area. You'll partner closely with Product, Engineering, Research, and Data Science across multiple teams to shape scalable experiences that drive meaningful outcomes for millions of learners and customers. This role requires creating clarity from ambiguity, influencing product direction, and transforming complex challenges into simple, elegant, and inclusive solutions. As Coursera and Udemy come together to redefine how the world learns, this work sits at the center of our platform strategy. We're also looking for designers who embrace AI as part of their design practice—using it to accelerate exploration, synthesize insights, prototype ideas, and improve the quality and speed of design decisions. Responsibilities: * Lead the design vision, strategy, and execution for a major product area — shaping its strategic direction while ensuring design quality and craft excellence across every stage of the product lifecycle. * Define and navigate ambiguous, complex problem spaces while leveraging insight across customer, business, and operational areas to frame initiatives and drive a strategic point of view. * Partner closely with product managers, engineers, researchers, and data scientists to design and ship experiences that scale across the catalog. * Design new functionality within existing systems, and drive the definition of new patterns and formats as the space evolves. * Partner with research and data leads to synthesize quantitative and qualitative insights into cohesive, actionable design recommendations that shape product direction. * Apply AI fluently as part of the craft itself — using AI tools to accelerate discovery, ideation, prototyping, and iteration — while exercising sound judgment about where AI assistance helps versus where it shortcuts thinking that shouldn't be a shortcut. * Communicate design rationale effectively to influence cross-functional and senior stakeholders, and mentor designers across pods to raise the bar for craft and storytelling. Basic Qualifications: * 7-9 years of experience as a UX or Product Designer, with a portfolio demonstrating end-to-end ownership of complex solutions across one or multiple product areas. * Experience with core UX methods — including facilitating workshops, conducting user research, synthesizing insights, creating user flows, defining information architecture, and producing wireframes and prototypes — with a track record guiding teams from discovery through delivery. * Experience with interaction and visual design, including leveraging and contributing to design systems. * Demonstrated ability to design responsive, mobile-first experiences informed by user research and data insights. * Proficiency in design and collaboration tools such as Figma and FigJam. * Working fluency with AI tools in the design process (e.g., using AI for research synthesis, concept generation, rapid prototyping, or content drafting), with the judgment to know when not to use them. * Demonstrated history of communicating design rationale to influence cross-functional partners, and mentoring other designers to raise the bar for design quality. Preferred Qualifications: * Experience designing AI-driven or agentic products, including prompt-based interactions and best practices for human-AI collaboration. * Experience designing for consumer SaaS, enterprise, or EdTech platforms. * Track record of using AI tools to change how you work (not just what you ship) — e.g., building lightweight prototypes or internal tools with AI assistance to test ideas faster. * Passion for education, learning transformation, and Coursera's mission to make world-class learning accessible to everyone. KEEP LEARNING If this opportunity interests you, you might like these courses on Coursera: * Generative AI for Everyone [https://www.coursera.org/learn/generative-ai-for-everyone] * Foundations in Human-Centered AI [https://www.coursera.org/learn/foundations-in-human-centered-ai] * Conversation Design for Chatbots & Voice Assistants [https://www.coursera.org/learn/packt-conversation-design-for-chatbots-and-voice-assistants] * Design Led Strategy [https://www.coursera.org/learn/design-strategy] Compensation At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are. This role is only available for hire in Canada. Coursera offers competitive pay and fair compensation practices across all regions. Job titles may span multiple career levels, and the targeted hiring base salary range for this role in Canada is $147,600 - $184,500. Actual compensation will depend on factors such as experience, education, transferable skills, business needs, and location. This range may be adjusted over time and may include eligibility for variable pay, equity, and comprehensive benefits. For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice [https://files.clinchtalent.com/1d7f2c0f91ebf75d580f56447fa54859/2acb24eb91f1e23b90ac9e9285de5aaf/Coursera%20and%20Udemy%20Global%20Applicant%20Privacy%20Notice.pdf]. To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. [https://forms.gle/Mb8UktwuaJAukb3H7] If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at recruiting@coursera.org.

What you’ll do

Lead the design vision, strategy, and execution for a major product area while partnering with cross-functional teams to drive scalable experiences. Synthesize quantitative and qualitative insights into actionable design recommendations and mentor designers to ensure craft excellence.

Requirements

Requires 7-9 years of experience in UX or Product Design with a strong portfolio demonstrating end-to-end ownership of complex solutions. Proficiency in design tools like Figma and experience with AI-driven design practices are essential.

Benefits

• Health and wellness benefits • Bonus program • RSU equity programs • Global perks

Listed skills

• UX design · Preferred
• Figma · Preferred
• Wireframing · Preferred
• Product Design · Preferred
• Visual Design · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• UX Design
• Product Design
• Design Strategy
• User Research
• Interaction Design
• Visual Design
• Figma
• FigJam
• AI Tools
• Prototyping
• Information Architecture
• Wireframing
• Data Synthesis
• Stakeholder Management
• Mentoring
• Design Systems
• Influencing Skills
• FigJam (Software)
• Figma (Design Software)
• Generative Artificial Intelligence
• Influencing Without Authority
• Ideation
• Reskilling
• Complex Problem Solving
• Workshop Facilitation
• Voice Assistant Technology
• Research
• Artificial Intelligence
• Data Analysis
• Software As A Service (SaaS)
• Collaborative Software
• Communication
• Design Strategies
• Virtual Teams
• Scalability
• Innovation
• Product Lifecycle Management
• Mentorship
• Milestones (Project Management)
• Employee Onboarding
• Product Engineering
• Rapid Prototyping
• Transferable Skills Analysis
• User Experience (UX)
• Chatbot
• Data Science
• User Flows

Job areas

• Art & Design
• Technology
• Software
• Education
• Data & Analytics
• Product Designer
• User Experience (UX) Designer
• Graphic and Multimedia Designers
• Web and Digital Interface Designers