Future Opening: Senior Enterprise Account Manager (Bilingual)

Job summary

Manage and grow a portfolio of high-value strategic enterprise accounts to drive AI transformation and measurable business impact. Build executive-level relationships and execute strategic account plans to ensure retention and incremental revenue growth.

Job details

Drive AI transformation within the world’s most strategic enterprises. Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries. You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape. As our Senior Account Manager, you will: Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention Here is what will qualify you for the role: 6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises Strong executive presence and experience engaging C-suite and senior technology leaders Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts Bilingual, English and French What will make you stand out: Experience managing highly complex, global strategic accounts Strong business acumen with the ability to align technical solutions to measurable business outcomes Ability to influence cross-functional stakeholders internally and externally Thrives in high-growth, fast-paced environments with a collaborative mindset Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. We're not hiring for this role just yet; but we’re always committed to connecting with exceptional talent. Our team will reach out if your experience and expertise stand out. Join the Coveolife! We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

What you’ll do

Manage and grow a portfolio of high-value strategic enterprise accounts to drive AI transformation and measurable business impact. Build executive-level relationships and execute strategic account plans to ensure retention and incremental revenue growth.

Requirements

Requires over 6 years of experience exceeding quotas in enterprise software or SaaS, specifically with AI, big data, or cloud solutions. Candidates must be bilingual in English and French with a proven track record of engaging C-suite leaders.

Listed skills

• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Enterprise Account Management
• SaaS Sales
• Artificial Intelligence
• Strategic Account Planning
• C-Suite Engagement
• Global Negotiations
• Revenue Growth
• Customer Retention
• Bilingual English and French
• Cloud Solutions
• Big Data
• Pipeline Management
• Cross-functional Collaboration
• Business Acumen
• Strategic Partnership
• Procurement Navigation
• Executive Presence
• Product Renewals
• Influencing Skills
• Customer Success Management
• Coveo
• Business Objectives
• Bilingual (French/English)
• Business Continuity Planning
• Customer Service
• Software As A Service (SaaS)
• Procurement
• Selling Techniques
• Marketing
• Innovation
• Negotiation
• Enterprise Application Software

Job areas

• Sales
• Software
• Technology
• Management & Leadership
• Data & Analytics
• Enterprise Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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