Senior Partner Manager

Build the partnerships that power AI innovation We're looking for a Senior Partner Manager to expand our strategic alliances across North America and help accelerate our market impact. You will own a portfolio of leading global and regional systems integrators . Your mandate will be to turn these relationships into measurable pipeline, bookings and customer growth. Working closely with Sales, Marketing, Customer Success and the wider Alliances team, you will identify the partners with the greatest commercial potential, build focused plans with them and create a consistent flow of qualified opportunities for Coveo. As our Senior Partner Manager, you will: Own and execute the North American partner strategy for your assigned partners with clear targets for partner sourced pipeline, bookings, and partner productivity. Build trusted relationships with executive stakeholders across strategic partners. Build joint business plans with partner leaders that define target accounts, revenue objectives, sales plays, investment commitments and measures of success. Work with Marketing to deliver focused campaigns and events tied to target accounts, pipeline creation and measurable commercial outcomes. Run regular partner business reviews, assess performance against agreed objectives and redirect resources when a relationship is not producing sufficient results. Represent Coveo with credibility across the North American partner ecosystem and communicate a compelling commercial proposition for Coveo’s AI powered solutions. Here is what will qualify you for the role: 5+ years of experience in Alliances, Partnerships, or Channel Management within an enterprise Software-as-a-Service (SaaS) environment, ideally with exposure to e-commerce, customer service, or search technologies. Demonstrated experience building and managing relationships within the SI/GSI ecosystem, including organizations such as Accenture, Deloitte Digital, Slalom, or Capgemini. Proven success developing and executing partner strategies that generate measurable referral, pipeline, and bookings growth. Strong commercial judgement, including the ability to assess partner potential, prioritise resources and focus activity on opportunities most likely to convert. The ability to establish senior relationships while remaining closely involved in opportunity creation and deal execution. Entrepreneurial mindset with strong autonomy, perseverance, and the ability to thrive in a fast-paced, collaborative environment. What will make you stand out: Strong business acumen and the ability to navigate complex organizations while influencing executive stakeholders. A highly motivated, accountable and entrepreneurial approach, with the resilience to build momentum in a fast moving environment. Excellent communication and influencing skills across partner executives, sellers, delivery leaders and internal stakeholders. Resilience, adaptability, and a collaborative approach that contributes to both partner and team success. Do you think you can bring this role to life? Send us your application, we want to hear from you! Join the Coveolife! We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume. Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

The Senior Partner Manager will own and execute the North American partner strategy to drive pipeline, bookings, and customer growth. They will build joint business plans with strategic partners and collaborate with internal teams to deliver focused campaigns and commercial outcomes.

Candidates must have 5+ years of experience in Alliances, Partnerships, or Channel Management within a SaaS environment. Proven success in managing relationships within the SI/GSI ecosystem and strong commercial judgment are essential for this role.

Identified from the job description. Confirm important requirements above.

• Partner Management
• Strategic Alliances
• SaaS
• Channel Management
• Business Planning
• Sales Pipeline Management
• Relationship Management
• Commercial Strategy
• Executive Stakeholder Management
• Market Analysis
• Account Management
• AI Solutions
• Revenue Growth
• Cross-functional Collaboration
• Entrepreneurial Mindset
• Communication Skills
• AI Innovation
• Influencing Skills
• Customer Success Management
• Sales Plays
• Coveo
• Resilience
• Self-Motivation
• Adaptability
• Artificial Intelligence
• Business Acumen
• Investments
• Customer Service
• Software As A Service (SaaS)
• Communication
• Sales
• Marketing
• Partner Relationship Management
• Relationship Building
• Search Technologies
• Strategic Alliance
• Target Accounts
• Enterprise Application Software

• Sales
• Management & Leadership
• Software
• Consulting
• Technology
• Partner Manager
• Channel Account Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week