Agent (12-month contract)

Job summary

Perform daily printing operations, sort and distribute documents, and maintain accurate data entry in the in-house system. Provide administrative support by organizing documentation, coordinating requests, and completing ad hoc assignments.

Job details

Reporting to the Supervisor, Finance, the Support Agent will provide administrative and operational support through daily printing, document distribution, data entry, and related activities. The successful candidate will be detail-oriented, organized, proficient in Microsoft Office, particularly Excel, and able to effectively manage multiple priorities. This is a 12-month contract position What you will do: Perform daily printing operations, ensuring documents are produced accurately and efficiently Sort and distribute documents accurately and in a timely manner Maintain accurate and efficient data entry within the in-house system Provide administrative support to the team by organizing documentation, coordinating requests, and completing ad hoc assignments as required What you will bring: Minimum high school diploma or equivalent required Proficiency in Microsoft Office, with strong Excel skills Bilingualism in French and English is considered a strong asset but is not required Strong organizational, time management, and prioritization skills Excellent attention to detail and accuracy Ability to effectively manage multiple priorities and competing demands Who we are: Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement. Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027! What sets us apart? Be in good company Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive. Challenge your thinking You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it. Grow together We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen. Benefits and perks Competitive salary Participate in our comprehensive benefits plan on day one — no waiting period Company-paid training and development courses Community involvement Hybrid work environment Are you interested? Please Apply! This is a replacement position. Artificial Intelligence (AI): Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made. This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks. While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision. The expected base salary range for this role is $35,300 to $47,900. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity. We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

What you’ll do

Perform daily printing operations, sort and distribute documents, and maintain accurate data entry in the in-house system. Provide administrative support by organizing documentation, coordinating requests, and completing ad hoc assignments.

Requirements

A high school diploma or equivalent is required, along with proficiency in Microsoft Office and strong Excel skills. Candidates should be organized, detail-oriented, accurate, and able to manage competing priorities; French-English bilingualism is an asset but not required.

Benefits

• Comprehensive Benefits Plan
• Company-Paid Training and Development
• Community Involvement
• Hybrid Work Environment

Listed skills

• Microsoft Office · Preferred
• Microsoft Excel · Preferred
• Data entry · Preferred
• Administrative Support · Preferred
• Organization · Preferred
• Time management · Preferred
• Prioritization · Preferred
• Attention to detail · Preferred
• Accuracy · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Office
• Excel
• Printing Operations
• Document Distribution
• Data Entry
• Administrative Support
• Organization
• Time Management
• Prioritization
• Attention to Detail
• Accuracy
• Multitasking
• Document Management
• Request Coordination

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support

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