Proudly Canadian. Fiercely independent. Family-owned since 1927. Cowan Insurance Group® (CIG) has been providing customized, comprehensive insurance and risk management professional advice and placement to meet commercial and personal insurance, group benefits, and wealth management needs since 1927. Proudly independent and Canadian-owned, our award-winning client-centric approach and commitment to innovation and excellence have established us as a true market leader. Experience and Knowledge at Your Service Cowan Insurance Group represents leading national and international insurance and investment companies, offering products and services for individuals, businesses, organizations, and public and not-for-profit sectors. We care about what you care about. Client satisfaction is everything at Cowan Insurance Group. Our values of Respect, Integrity, Client-Focus, Collaboration, and Accountability have established us as a true leader in the Canadian marketplace and underpin our status as a Canada’s Best Managed Companies Platinum Club Member and one of Canada’s Most Admired Corporate Cultures. By focusing on what’s most important to clients, we help them strategically manage risk through unbiased advice and an extensive range of product offerings and integrated solutions. We have the technical expertise and product knowledge to support our clients, regardless of their needs. Specialization in strategic commercial industry segments and our multiline offerings ensure our clients receive unparalleled service. With 600+ employees across Canada, we are a nationally licensed organization, with international partnerships and an expanding footprint.
Hybrid · Ottawa
Perform daily printing operations, sort and distribute documents, and maintain accurate data entry in the in-house system. Provide administrative support by organizing documentation, coordinating requests, and completing ad hoc assignments.
Hybrid · Cambridge
Manage and resolve new and existing property, auto, and liability claims, serving as the primary contact for clients and providing clear, timely communication throughout the process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.
Hybrid · Cambridge
Serve personal insurance policyholders by responding to inquiries, providing coverage guidance, reviewing policies, and documenting client discussions in EPIC. Maintain client relationships and retention while contributing to sales goals through account rounding, upselling, and referrals.
Hybrid · Cambridge
Manage a varied portfolio of personal and commercial insurance claims, guiding clients through the claims lifecycle and advocating for fair, timely outcomes. Coordinate with insurers, adjusters, legal counsel, vendors, and internal teams; maintain accurate records; and support team training and process improvements.
Hybrid · Cambridge
Provide administrative support for new and renewal commercial accounts in partnership with Service Consultants and Small Business Sales Consultants. Coordinate policy changes, renewals, proposals, follow-ups, insurance documents, inbox requests, and account records while meeting service timelines.
Hybrid · Hamilton
Manage a dedicated portfolio of personal insurance clients, including complex accounts, and provide tailored advice, portfolio reviews, and risk recommendations. Build strong client and carrier relationships, prepare insurance submissions and proposals, and identify opportunities to expand clients’ coverage and account size.
Hybrid · Paris
Manage a dedicated portfolio of personal insurance clients, including complex accounts, and provide tailored insurance advice, portfolio reviews, and risk recommendations. Build strong client and carrier relationships, identify opportunities to expand multi-line coverage, and prepare insurance submissions, proposals, and summaries.
On-site · Hamilton
Welcome visitors and clients, handle incoming calls, and manage mail, faxes, and email inquiries. Process client payments, retrieve and scan policy documents, maintain front-office supplies and manuals, and provide administrative support to other departments.
Hybrid · Brantford
Manage a dedicated portfolio of personal insurance clients, including complex accounts and clients with unique insurance needs, while providing expert advice and exceptional service. Build client and carrier relationships, identify opportunities to expand coverage, prepare insurance documentation, and conduct portfolio reviews to mitigate risk and recommend solutions.
Hybrid · Brantford
Provide guidance and service to personal insurance policyholders, review coverage, recommend solutions, address concerns, and document client interactions in EPIC. Support sales goals through account rounding and referrals while maintaining client relationships and retention.
Hybrid · Woodstock
Manage a dedicated portfolio of personal insurance clients, including complex accounts, and provide tailored insurance advice, portfolio reviews, and risk recommendations. Build strong client and carrier relationships, prepare insurance submissions and proposals, and identify opportunities to expand clients’ coverage and account size.
Hybrid · Hamilton
Provide guidance and service to personal insurance policyholders, including responding to inquiries, reviewing coverage, making recommendations, and documenting client discussions in EPIC. Maintain client relationships and retention while contributing to sales goals through account rounding, upselling, and referrals.
Hybrid · Hamilton
Manage and resolve new and existing property, auto, and liability claims, serving as the primary contact for clients and providing clear, timely communication throughout the process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.
Hybrid · Cambridge
Manage and resolve new and existing property, auto, and liability claims, serving as the primary contact for clients and providing clear, timely communication throughout the process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.
Hybrid · Hamilton
Manage a varied portfolio of claims, guide clients through the claims lifecycle, explain coverage and requirements, and advocate for fair and timely outcomes with insurers and other partners. Maintain accurate claim records, support service improvements, and provide technical guidance, coaching, and training to colleagues.
Hybrid · Cambridge
Manage a dedicated portfolio of personal insurance clients, including complex accounts, and provide tailored advice, portfolio reviews, and risk-mitigation recommendations. Build strong client and carrier relationships, prepare insurance submissions and proposals, and grow accounts through a multi-line approach while delivering exceptional service.
