Fulfillment Center Supervisor

Job summary

The Fulfillment Center Supervisor is responsible for overseeing evening shift operations, including receiving, picking, staging, and shipping to ensure orders are completed accurately and safely. They will lead the warehouse team, manage performance against KPIs, and develop standard operating procedures to improve efficiency.

Job details

The Mission Reporting to the Fulfillment Center Manager, you’ll own the evening shift at our Montreal fulfillment center and make sure every order that should leave the building tonight does, accurately and safely. You’ll lead the team on the floor, set the pace across receiving, picking, staging, and shipping, and turn shift results into better ways of working. When volume spikes, a shipment runs late, or a process breaks, you’re the one on site making the call, working closely with the day shift and the FC Manager to keep the site running as one team. Mont-Royal, Montreal · Monday to Friday, 2:00 p.m. to 10:00 p.m. · Hands-on leadership role What You'll Be Doing * Make sure receiving, picking, staging, and shipping are completed on time and in full, every shift. * Supervise, train, and coach the warehouse team. * Hit the KPIs set by HQ and support the FC Manager on site-wide initiatives. * Communicate safety measures and warehouse rules clearly and make sure they’re followed. * Own your shift’s performance and build action plans when targets are missed. * Develop SOPs for inbound and outbound tasks. We’d love to hear from you if you have * 4+ years in a production environment (factory, fulfillment center, warehouse, etc.). * Strong spoken and written communication. * A collaborative leadership style that brings out the best in your team. * An ownership mindset and a habit of proposing practical improvements. * Resourcefulness and creativity; you know how to do more with less. * Bonus points for experience managing a manual or technical workforce, or in process optimization. We care about you * $34/hour with a bonus opportunity. * A comprehensive benefits package offered 1-month from start date. * Generous time off to recharge. * Real room to grow with a fast-growing company. * A team where everyone is welcomed, heard, and valued. Please note that we may use AI-powered tools to support parts of our hiring process, such as application screening and interview coordination. These tools help us focus our time where it matters most: getting to know candidates. All hiring decisions are made by people, and we're committed to a fair and inclusive process.

What you’ll do

The Fulfillment Center Supervisor is responsible for overseeing evening shift operations, including receiving, picking, staging, and shipping to ensure orders are completed accurately and safely. They will lead the warehouse team, manage performance against KPIs, and develop standard operating procedures to improve efficiency.

Requirements

Candidates must have at least 4 years of experience in a production or warehouse environment and possess strong leadership and communication skills. Experience in managing manual labor workforces and process optimization is considered an asset.

Benefits

• Competitive salary
• Comprehensive benefit package
• Generous time off policy

Listed skills

• Team Leadership · Preferred
• Process Optimization · Preferred
• Inventory management · Preferred
• Receiving · Preferred
• Shipping · Preferred
• Safety Compliance · Preferred
• KPI Management · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse management
• Team leadership
• Process optimization
• Inventory management
• Receiving
• Picking
• Staging
• Shipping
• SOP development
• Safety compliance
• KPI management
• Communication
• Problem solving
• Resourcefulness
• Inventory Staging
• Management
• Development Environment
• Warehousing
• Leadership
• Key Performance Indicators (KPIs)
• Process Optimization
• Coordinating

Job areas

• Logistics
• Management & Leadership
• Manufacturing
• Retail
• Fulfillment Center Supervisor
• Warehouse / Distribution Supervisor
• Supply, Distribution and Related Managers
• First-Line Supervisors of Material-Moving Machine and Vehicle Operators
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors

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