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Cozey

Verified Job Source

Cozey offers innovative and stylish furniture designed to simplify modern living and enhance the buying experience for Canadians.

Montréal

Furniture and Home Furnishings Manufacturing
51–200 people

About

Home of possibilities— We believe your home should be an ultimate source of refuge and comfort. Our approach to design combines timeless modern style, endless reconfigurability, worry-free maintenance, and multi-functionality to effortlessly complement and enhance your decor, all while anticipating your needs and adapting to whatever may come next. We care about what we do, and it shows. We’re an ever-growing team of ambitious, and multidisciplinary people from all walks of life, coming together through a shared love of providing more possibilities and comfort to our homes. If our mission speaks to you, we’d love to hear from you. Send us your resume at rh@cozey.ca and let us know why you’d feel right at home at Cozey.

Open positions

Retail Store Ambassador

On-site · Montréal

The Retail Ambassador is responsible for delivering excellent customer service, providing furniture and design guidance, and maintaining the store's visual merchandising and organization. They will also manage customer needs, resolve issues, and work as a team to achieve sales and KPI goals.

Fulfillment Center Clerk

On-site · Langley (District)

The fulfillment center clerk is responsible for executing daily logistics tasks such as unloading, picking, shipping, and quality control. They also lead process improvement initiatives and ensure all warehouse safety protocols are strictly followed.

Manager, Inventory Control

On-site · Mont-Royal

Own inventory integrity and accuracy across the fulfillment center network by leading cycle count and reconciliation programs. Establish inventory control standards, manage SKU lifecycles, and drive process improvements to reduce shrinkage and stockouts.

Manager, Inventory Control

On-site · Mont-Royal

The Manager, Inventory Control will own inventory integrity across the fulfillment center network by setting standards, leading cycle count programs, and driving process improvements. They will analyze inventory data to make decisions that protect fulfillment performance and the customer experience.

Retail Store Ambassador (Part-time)

On-site · Vancouver

The Retail Ambassador will provide furniture and design consultations while ensuring the store's visual merchandising and cleanliness meet company standards. They are also responsible for managing customer needs, processing orders, and working collaboratively to achieve sales and KPI goals.

Art Director

On-site · Mount Royal

The Art Director will lead the visual direction of brand projects from ideation to execution, including set styling, casting, and post-production. They will also champion the use of AI tools to enhance creative output and partner with cross-functional teams to build cohesive 360-degree brand experiences.

Retail Store Manager

On-site · Edmonton

The Retail Store Manager is responsible for overseeing daily store operations, including team coordination, inventory management, and maintaining high standards of visual presentation. They will also drive sales performance through effective floor leadership and ensure a consistent, high-quality customer experience.

Ambassadeur.rice du bonheur client

Remote · Montreal, Quebec, Canada

Provide exceptional customer support across multiple channels including email, chat, social media, and video. Resolve order and product assembly issues while collaborating with operations to optimize internal processes.

Customer Happiness Ambassador

Remote · Montreal, Quebec, Canada

Deliver outstanding customer service via email, chat, phone, and video while acting as a product expert. Collaborate with operations to manage special orders and implement process improvements to enhance the customer experience.

Ambassadeur(rice) en magasin et porte-clés

On-site · Montréal

Welcome and assist customers with furniture and design advice while maintaining the store's visual standards and cleanliness. Manage daily operations, including opening/closing routines and acting as the primary point of contact in the absence of management.

Retail Store Ambassador & Key Holder

On-site · Montréal

Greet and assist customers with furniture design consultations while maintaining store visual merchandising and cleanliness. Manage daily store operations, including opening/closing routines and acting as the point of contact in management's absence.

Lead, Retail Excellence

On-site

The mission of the Lead, Retail Excellence at Cozey As Lead, Retail Excellence reporting to the Director, Retail Strategy & Operations, you are the guardian of the Cozey in-store experience. Your first job is to make sure our values are lived and upheld in every store, so customers get the same elevated experience wherever they shop. From there, you drive the sales and cost performance of our stores, using data, the Cozey values, and close collaboration on experience and VM to do it. Day to day, you own labor cost, in-store customer experience, VM execution to standard, and the link between s…

Fulfilment Center Clerk, Returns

On-site

What you'll be doing Receive, unload, and inspect returned furniture to ensure accuracy and compliance with quality standards. Process returns through inspection, restocking, and product disposition (BIS, refurbish, donate, or dispose) following established procedures. Accurately document return outcomes and flag quality or product issues to the appropriate teams. Assist with organizing inventory, storage optimization, and maintaining accurate stock records. Maintain a clean, safe, and organized returns workspace at all times. Support order preparation when needed (picking, labeling, staging)…

Fulfillment Center Associate

On-site

We are currently looking for a Fulfillment Center Associate in our FC on 275th street, Langley, BC. In this role, the worker will assist the warehouse operator to ensure the proper functioning of logistics operations. The ideal candidate is friendly, resourceful, thorough, and attentive to detail. This position represents an excellent opportunity to actively participate in the development of a young Canadian start-up and the creation of a strong customer-centric culture. What you'll be doing Ensure daily Core & Support activities (Receiving, Picking, Staging, Shipping, Special Orders, Qualit…

Senior Software Engineer

On-site

Why Engineering at Cozey At Cozey Engineering, we’re not just building software, we're building the backbone of a modern, efficient, and customer-obsessed e-commerce operation. From order to delivery, every step is powered by in-house systems that drive speed, accuracy, and seamless customer experiences. Our team owns everything from operational infrastructure and warehouse management systems to backend services that power our website and logistics. The mission of the Senior Software Engineer at Cozey As Senior Software Engineer reporting to Manager, Software Engineering (WMS), your mission i…

Manager, Product Engineering & Innovation

On-site · Mont-Royal

Collaborate with designers to solve complex engineering challenges and develop reusable platform systems for furniture products. Focus on simplifying existing platforms, optimizing for logistics, and translating customer feedback into product improvements.

Warehouse Associate

On-site

We are currently looking for a Fulfillment Center Clerk to join our distribution center. In this role, you will work closely with the Warehouse Operator to support the smooth execution of daily logistics operations. The ideal candidate is friendly, resourceful, detail-oriented, and reliable. This position offers a great opportunity to play an active role in the growth of a young, fast-growing Canadian company and to contribute to building a strong, customer-focused culture. What you'll be doing Unload containers and safely handle merchandise by placing items onto pallets. Actively contribute…

Retail Store Manager

On-site

The mission of the Retail Store Manager at Cozey As a Cozey Store Manager, you are responsible for the visual appeal and operational excellence of the store. This is a hands-on leadership role reporting to the Director of Retail Strategy & Operations that blends people management, operational excellence, and customer experience. You will drive daily store performance, maintain world-class standards, and ensure that our physical retail experience aligns with Cozey’s brand values and business objectives. What you'll be doing * Lead day-to-day store operations, including scheduling, team coor…