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Crawford & Company (Canada) Inc. logo

Bodily Injury Adjuster (Contract) WFAD

  • Toronto, Ontario, Canada
  • Remote
  • Posted Jul 5, 2026
  • 1 position

$55,000–$75,000 / year

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Employment type
Full-time
Experience level
Senior · 5+ years
Minimum education
Professional degree
Apply by
Jan 13, 2027
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level

Job summary

Investigate, evaluate, and settle Auto Bodily Injury claims via telephone and correspondence. Ensure accurate recording and reporting of files while maintaining client relations and abiding by provincial regulations.

Job details

Job Description We are currently recruiting for Bodily Injury Adjusters to join our WorkForce Advantage team in Canada. The successful candidate will investigate, evaluate, negotiate and settle Auto Bodily Injury (BI) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files. As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit. You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely). The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end. The salary range is $55,000 to $75,000 annually. Responsibilities Investigation, collection, and analysis of claims information Accurate recording, reporting and presentation of files Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations Maintenance of accurate billing, and time and expense records Work with managers to maintain client relations Qualifications 5+ years of technical claims handling experience with a minimum of 3 years handling complex Bodily Injury Claims Post-secondary education in an insurance related field license Probationary Adjusters Licence required, Full Adjusters Licence and/or CIP Designation is preferred Ability to conduct telephone investigations, evaluate, negotiate and settle personal and commercial lines claims Advanced computer skills including Office 365 Excellent communication skills Must be a team player with a strong commitment to quality and customer service

What you’ll do

Investigate, evaluate, and settle Auto Bodily Injury claims via telephone and correspondence. Ensure accurate recording and reporting of files while maintaining client relations and abiding by provincial regulations.

Requirements

Requires 5+ years of technical claims experience, including at least 3 years with complex Bodily Injury claims. A Probationary Adjusters Licence is required, while a Full Adjusters Licence or CIP Designation is preferred.

Listed skills

  • Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Bodily Injury Claims Handling
  • Claims Investigation
  • Negotiation
  • Claims Settlement
  • Customer Service
  • Office 365
  • Policy Examination
  • Reporting
  • Personal Lines Claims
  • Commercial Lines Claims

Job areas

  • Finance & Accounting
  • Customer Service & Support
  • Legal

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