Property Claims Adjuster

Thunder Bay, ON
On-site
Posted Jun 24, 2026
1 position

$47,000–$71,000 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Apply by: Dec 9, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

The Property Claims Adjuster will investigate, evaluate, negotiate, and settle commercial lines claims primarily through telephone and correspondence. They will also direct field adjusters and ensure accurate recording and reporting of claims files.

Job details

Job Description We are currently recruiting for a Property Claims Adjuster to join our team in Thunder Bay, Ontario, Canada. The successful candidate will investigate, evaluate, negotiate and settle commercial lines claims by telephone and correspondence. The candidate will direct field adjusters on a task basis. The candidate will participate in ensuring accurate recording, reporting, and presentation of files. Regular travel to loss locations throughout the Thunder Bay territory is expected. Salary range is $47,000 to 71,000 annually. Responsibilities Interviewing claimants and witnesses Obtaining official documents Comparing claims information with evidence Determination of liability Makes offer to claimants Issue cheque Dispose of salvage Pursue subrogation Accurate recording, reporting and presentation of files, including presentation of evidence at legal proceedings Maintenance of accurate billing, and time and expense records Work with manager to maintain client relations Qualifications 2 years of technical experience in an insurance claims environment, with strong knowledge of property claims is required. Knowledge of commercial lines will be considered an asset. Post-secondary education in an insurance related field Full license and CIP designation is preferred Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims Proficient in CMS, including maintaining accurate and detailed activity, transaction and reserve records Advanced computer skills Excellent communication skills Must be a team player with a strong commitment to quality and customer service About Us Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com Our total compensation plans provide each of our employees with far more than just a great salary Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion. #LI-JD2

What you’ll do

Requirements

Candidates must have at least 2 years of technical experience in an insurance claims environment, with a strong knowledge of property claims. A post-secondary education in an insurance-related field and a full license with CIP designation are preferred.