Marketing Operations Manager

Job summary

Lead and develop a marketing production team to modernize the end-to-end content supply chain from intake to distribution. Oversee workflows, optimize content velocity through technology, and manage vendor strategies and resource allocation.

Job details

We’re partnering with a leading organization in the financial services industry looking for a Manager, Marketing Operations to modernize and accelerate how marketing content moves across the organization. This is a strategic, hands-on leadership role overseeing the end-to-end marketing and content supply chain, from intake and production through translation, compliance, approvals and distribution. You’ll lead a Marketing Production/Operations team while improving the people, processes and technology behind content delivery. What You’ll Do Lead and develop a high-performing Marketing Production/Operations team Oversee workflows across intake, scoping, prioritization, production, translation, QA, compliance and distribution Identify bottlenecks and improve content velocity through better processes, automation and technology Own and evolve workflow and content technology, including Adobe Workfront, DAM platforms, Adobe Creative Cloud/Firefly, proofing tools and AI/LLM solutions Establish SLAs, standardized handoffs, version control and content lifecycle processes Partner with Marketing, Creative, Compliance, Product, Technology and other stakeholders to align priorities and resources Forecast team capacity and optimize resource allocation Lead vendor strategy, selection and performance management Develop the longer-term roadmap for workflow automation and content supply chain optimization What We’re Looking For 5+ years of marketing operations, production operations or content operations experience 3+ years leading and developing teams Strong understanding of content production workflows and creative operations Hands-on experience with Adobe Workfront and workflow optimization Experience developing or implementing marketing technology and content supply chain solutions Strong project, resource and stakeholder management capabilities Interest in generative AI, automation and emerging marketing technologies Strategic thinker who is equally comfortable getting into the details and driving execution This is an excellent opportunity for someone passionate about creative operations, marketing technology and building smarter, faster ways to produce and deliver content at scale. Hybrid, must be able to work in Mississauga office.

What you’ll do

Lead and develop a marketing production team to modernize the end-to-end content supply chain from intake to distribution. Oversee workflows, optimize content velocity through technology, and manage vendor strategies and resource allocation.

Requirements

Requires over 5 years of experience in marketing or content operations with at least 3 years of team leadership. Must have hands-on experience with Adobe Workfront and a strong understanding of creative production workflows.

Listed skills

• Team Leadership · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Marketing Operations
• Content Supply Chain
• Team Leadership
• Workflow Optimization
• Adobe Workfront
• Resource Allocation
• Vendor Management
• Stakeholder Management
• Project Management
• Digital Asset Management
• Generative AI
• Creative Operations
• Capacity Forecasting
• SLA Establishment
• Compliance Management
• Process Automation

Job areas

• Marketing
• Management & Leadership
• Creative & Media
• Finance & Accounting