Global Referentials Management Analyst

Job summary

Conduct client due diligence, screening, and background checks to support onboarding and recertification while coordinating with compliance and quality control teams. Maintain client and counterparty records across systems, resolve data inconsistencies, support electronic platform access, and monitor regulatory and tax documentation.

Job details

Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations. The Canada Branch has offices in Montreal and Toronto providing financial services to Canadian Financial Institutions, Banks, Pension Funds & SSA and to large Canadian headquartered international corporations. Crédit Agricole Services & Operations is hosting a part of all Crédit Agricole CIB’s support functions, from KYC, Back Offices, Risk, IT, Legal or Finance supporting our growing operations in the Americas and complementing our European and Asian operations platforms in a “follow the sun” approach. When you join CA-CIB Canada, you are joining a certified Great Place to Work employer, and a highly engaged workforce. Are you a recent graduate ready to hit the ground running? The Canada Analyst Program is your entry point into the world of financial compliance, client data management, and regulatory operations at a global bank. Over the course of a year — with the potential to extend — you'll gain hands-on experience across our Global Referentials Management (GRM) division, building a versatile skill set that sets the foundation for a long-term career in financial services. As part of this program, you'll rotate between two core GRM teams — Know Your Customer (KYC) and the Data Management Unit (DMU) — giving you broad exposure to how a major financial institution manages client data, regulatory obligations, and operational integrity. What You'll Do Know Your Customer (KYC): Conduct client due diligence by analyzing profiles, reviewing documentation, and sourcing information from public records to support new client onboarding and recertification Perform name screening and background checks, ensuring compliance with local regulations and the Bank's global standards Collaborate with internal partners — including compliance and quality control teams — to resolve gaps and validate client information Data Management Unit (DMU): Set up and maintain client and counterpart records across trading, back-office, and front-office systems Review daily reconciliations to identify and resolve data inconsistencies across internal platforms Support client onboarding to electronic platforms and manage user access Assist with the preparation and monitoring of regulatory documentation, including Patriot Act certificates and tax certifications (W-8/W-9) Minimal education level Bachelor Degree / BSc Degree or equivalent Academic qualification / Speciality University degree (any discipline) Required skills Technical Skills: Proficiency in MS Office, particularly Excel Attention to Detail: You take pride in accuracy and understand its importance in a regulated environment Analytical Mindset: You can work through complex problems and find practical solutions Communication: You're comfortable engaging with colleagues across teams and levels Adaptability: You thrive in a fast-paced environment where priorities can shift Accountability: You take ownership of your work and follow through Verbal and written communication skills in English and French required (You will need to service Anglophone clients and work with Anglophone colleagues)

What you’ll do

Conduct client due diligence, screening, and background checks to support onboarding and recertification while coordinating with compliance and quality control teams. Maintain client and counterparty records across systems, resolve data inconsistencies, support electronic platform access, and monitor regulatory and tax documentation.

Requirements

A university degree in any discipline is required, along with proficiency in Microsoft Office, particularly Excel. Candidates should demonstrate accuracy, analytical problem-solving, communication, adaptability, and accountability, and must have strong written and verbal English and French skills.

Listed skills

• Problem solving · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Office
• Excel
• Attention To Detail
• Analytical Thinking
• Problem-Solving
• Communication
• Adaptability
• Accountability
• Client Due Diligence
• Know Your Customer (KYC)
• Name Screening
• Background Checks
• Client Data Management
• Data Reconciliation
• Regulatory Documentation
• English And French Communication

Job areas

• Finance & Accounting
• Data & Analytics
• Administrative

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