Office Assistant (Word Processing) - HELPS PROGRAM*

Job summary

Provide clerical and office support to administrative or professional staff, including preparing correspondence and reports using word-processing equipment. Maintain automated records and filing systems, compile information for management, and help ensure work is processed accurately and on time.

Job details

Under supervision, an incumbent of this class performs a wide variety of tasks in providing clerical support and in acting as an office assistant for a number of administrative or professional staff. Independent action is exercised when routine procedures or clearly defined policies are involved. This position requires a full range of keyboarding skills in the operation of either a word processor and, in some cases, a standard typewriter. When operating word processing equipment, an incumbent is expected to maximize equipment capability in compiling correspondence, records, reports statistical information for various reports; setting up and maintaining automated records and filing systems, and in compiling information for management needs. A high degree of initiative and independent action is required to ensure the timely and accurate processing of the workflow. This position differs from Senior Information Systems Clerk in that the Office Assistant is required to have full knowledge of word processing equipment in order to produce a full range of correspondence and reports, in addition to providing general clerical office support to professional and/or administrative staff. Supervision may be exercised over a small number of subordinate personnel. Flexibility of hours may be required. Does related work as required. THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.

What you’ll do

Provide clerical and office support to administrative or professional staff, including preparing correspondence and reports using word-processing equipment. Maintain automated records and filing systems, compile information for management, and help ensure work is processed accurately and on time.

Requirements

The role requires a full range of keyboarding skills and thorough knowledge of word-processing equipment, with the ability to produce correspondence and reports. It also calls for initiative, independent judgment when handling routine procedures, and flexibility in working hours; no specific education or years of experience are stated.

Listed skills

• Office Administration · Preferred
• report preparation · Preferred
• Attention to detail · Preferred
• Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Word Processing
• Keyboarding
• Clerical Support
• Office Administration
• Correspondence Preparation
• Report Preparation
• Records Management
• Filing Systems
• Data Compilation
• Statistical Reporting
• Workflow Coordination
• Attention to Detail
• Initiative
• Supervision

Job areas

• Administrative
• Government & Public Sector

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