Human Resources - Human Resources Coordinator

Job summary

The Human Resources Coordinator serves as the primary onsite liaison for payroll, benefits, and disability administration while providing routine HR guidance to employees and leaders. The role also involves maintaining accurate employee records, supporting HR systems, and assisting with various employee relations and engagement initiatives.

Job details

Make a difference, build life-saving ambulances. Role: Human Resources Coordinator Location: Crestline Coach - Saskatoon, SK Schedule: Full Time, Monday to Friday, with two days per week scheduled until 8:00pm to provide HR support to our night shift. At Crestline Coach, our people are at the heart of everything we do. As a leading Canadian manufacturer of ambulances and specialty vehicles, we are proud to support those who serve their communities every day. Our Human Resources team plays an important role in creating a workplace where employees feel supported, informed, and able to succeed. As our organization continues to evolve, we are strengthening our HR operating model and transitioning payroll processing to JBPCO shared services. This creates an opportunity to broaden our onsite HR support while maintaining strong coordination of payroll, benefits, employee records, and day-to-day HR services. We are seeking a Human Resources Coordinator to join our Saskatoon HR team. This role is a key onsite resource for employees and leaders, supporting payroll coordination, benefits and retirement programs, disability and WCB administration, HR systems and records, and routine HR guidance across our operations. The position also provides regular support to our night shift, helping ensure employees and leaders across shifts have consistent access to Human Resources. Working closely with the HR Manager, HR Advisors, HR Specialists, Finance, JBPCO shared services, and external providers, you'll help ensure our HR programs and processes are administered accurately, consistently, and with a strong focus on employee service. This is a great opportunity for an HR professional who enjoys variety, organization, problem solving, and being connected to the day-to-day employee experience. KEY RESPONSIBILITIES As the Human Resources Coordinator, you will: Serve as the primary onsite liaison with JBPCO shared payroll services, coordinating payroll-impacting employee information and ensuring required changes are complete, accurate, and submitted within established timelines. Review payroll information and reports, identify discrepancies, coordinate resolution of routine payroll issues, and support employees with payroll-related questions. Coordinate payroll-related changes including compensation updates, shift changes, premiums, deductions, allowances, vacation payouts, referral payments, and other approved adjustments. Administer employee group benefits, including enrollments, changes, terminations, dependent and beneficiary updates, and qualifying life events. Coordinate RRSP and Registered Pension Plan (RPP) administration, including employee enrollment, account setup, contribution information, changes, and terminations. Coordinate benefits and retirement program onboarding for eligible employees and support employee education initiatives in partnership with Total Rewards and Training & Development. Coordinate Short-Term Disability (STD) and Long-Term Disability (LTD) administration and provide administrative support for Workers' Compensation Board (WCB) claims and return-to-work documentation. Maintain accurate and confidential employee records and HR documentation, including employee changes, leaves, transfers, compensation updates, and terminations. Maintain employee information in Dayforce and other HR systems, complete routine data audits, support standard reporting, and assist with HR system administration and updates. Provide routine HR support to employees and leaders across shifts, including regular night-shift support, and answer common questions related to policies, attendance, leaves, payroll, benefits, Dayforce, and established HR processes. Support routine employee relations and attendance administration, including documentation, follow-up, and coordination of straightforward matters within established practices. Assist with leave, accommodation, and return-to-work administration as directed and provide coordination support to HR Advisors and the HR Manager on investigations, performance management, and other employee matters. Support employee communications, engagement initiatives, policy rollouts, HR programs, and cross-functional HR projects. Identify opportunities to improve HR processes, service delivery, data accuracy, and administrative efficiency while recognizing when complex or unusual matters require escalation. QUALIFICATIONS As the Human Resources Coordinator, you will have: Technical Skills & Experience Diploma or degree in Human Resources, Business Administration, Payroll, or a related discipline. An equivalent combination of education and experience will also be considered. 3 years of related experience in Human Resources administration, payroll coordination, benefits administration, employee support, or a related HR role. Experience supporting payroll administration or working with a shared payroll services model is considered an asset. Experience administering employee benefits, retirement savings or pension programs, disability programs, or WCB processes is considered an asset. Working knowledge of HR practices, payroll processes, employee benefits, Saskatchewan employment standards, privacy requirements, and/or WCB administration. Experience working with an HRIS or payroll system; Dayforce experience is considered a strong asset. Strong Microsoft Office skills, particularly Excel, with experience in data reconciliation, auditing, reporting, and maintaining accurate records. Strong attention to detail and the ability to manage multiple priorities, recurring deadlines, and confidential information. Ability to provide routine HR guidance within established policies and procedures and recognize when escalation is required. Flexibility to periodically adjust working hours to provide meaningful HR support to night-shift employees and leaders. Core Competencies Strong customer service and employee support orientation Excellent communication, collaboration, and relationship-building skills Strong organizational skills and attention to detail Sound judgment, discretion, and commitment to confidentiality Analytical thinking and practical problem-solving skills Ability to work independently while collaborating effectively as part of an HR team Adaptability and comfort working within changing systems and processes High level of accountability, integrity, and professionalism Continuous improvement mindset with a focus on accurate and efficient HR service delivery WHY CHOOSE CRESTLINE COACH? Crestline Coach takes pride in a strong company culture that embodies excellence, integrity, trust and innovation. To foster a strong culture, we believe in a progressive, dynamic and solution-based environment and want to prosper amongst the best and brightest in the country. Benefits of working with Crestline Coach include: A competitive salary with bonus earning potential including a recruitment referral bonus. Health benefits including dental, extended health care, long and short-term disability coverage, accident and serious illness insurance, life insurance, and a health spending account. A group registered retirement savings plan that has a 4% matching, occupational vision care, employee and family assistance programs, along with a virtual walk-in clinic that provides unlimited healthcare for you and your family. Milestone and service awards at five-year increments. Access to CUBBI, a discounted food delivery service of fresh meals from local kitchens, and Sutton Smart Perks Discounts for services and discounts from local businesses. Career path and career longevity support through approved professional development opportunities and cost reimbursement, including association memberships. Crestline Coach Ltd. is committed to fair and inclusive hiring. We welcome applicants from all backgrounds and are dedicated to creating a workplace where everyone feels respected and supported. Accommodations are available upon request during any stage of the recruitment process.

What you’ll do

The Human Resources Coordinator serves as the primary onsite liaison for payroll, benefits, and disability administration while providing routine HR guidance to employees and leaders. The role also involves maintaining accurate employee records, supporting HR systems, and assisting with various employee relations and engagement initiatives.

Requirements

Candidates must possess a diploma or degree in Human Resources, Business Administration, or a related field, along with at least 3 years of relevant experience. Proficiency in HRIS systems, strong Microsoft Office skills, and a working knowledge of employment standards and payroll processes are required.

Benefits

• Health benefits • Dental insurance • Extended health care • Long-term disability coverage • Short-term disability coverage • Accident and serious illness insurance • Life insurance • Health spending account • Group registered retirement savings plan • Occupational vision care • Employee and family assistance programs • Virtual walk-in clinic • Milestone and service awards • Discounted food delivery service • Professional development opportunities • Association membership reimbursement

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll administration
• Benefits administration
• HRIS
• Dayforce
• Data reconciliation
• Reporting
• Disability management
• WCB administration
• Employee relations
• Policy guidance
• Customer service
• Organizational skills
• Attention to detail
• Problem solving
• Communication
• Confidentiality
• Employee Communications
• Administrative Support
• Payroll Processing
• Employee Relations
• Ceridian Dayforce
• Professionalism
• Accountability
• Payroll Systems
• Analytical Thinking
• Organizational Skills
• HR Service Delivery
• Payroll Policies and Processes
• Microsoft Excel
• Adaptability
• Ambulances
• Auditing
• Reconciliation
• Benefits Administration
• Business Administration
• Customer Service
• Continuous Improvement Process
• System Administration
• Discounts And Allowances
• Human Resources Information System (HRIS)
• Performance Management
• Labor Law
• Finance
• Optometry
• Innovation
• Problem Solving
• Microsoft Office
• Operations
• Relationship Building
• Workers' Compensation

Job areas

• Human Resources
• Manufacturing
• Administrative
• Finance & Accounting
• Human Resources Coordinator
• Human Resources Assistant
• Personnel Clerks
• Human Resources Assistants, Except Payroll and Timekeeping