Director of Registrar Operations, Alpha (Remote) - $150,000/year USD

Job summary

Lead and develop the registrar team while building scalable workflows, controls, reporting, and student information system processes across multiple campuses. Oversee enrollment operations, student records, compliance, accreditation and testing readiness, and partner with admissions and school leaders while handling complex escalations.

Job details

"Alpha School students, on average, experience 2.4 to 2.6 times the academic growth of traditional school students" — Forbes Alpha is hiring. The best registrar leaders are not measured by the problems they solve. They are measured by the problems their teams never have. At Alpha, you will own the registrar function across a rapidly growing network of schools, leading the people, systems, and operational standards that ensure enrollment, records, compliance, testing, and accreditation support scale alongside the organization. Families need a seamless path from admissions through enrollment. School leaders need accurate records and reliable reporting. Accrediting bodies and state agencies need confidence that requirements are being met. Senior and Associate Registrars need clear processes, strong leadership, and systems that allow them to perform at a high level. You will be responsible for making all of those things true simultaneously. This role sits at the intersection of operations, compliance, enrollment, and leadership. You will lead and develop the registrar team, serve as the escalation point for complex enrollment and compliance matters, oversee accreditation and regulatory readiness, partner with admissions and school leaders, and build the workflows, controls, and systems that allow Alpha to continue growing without sacrificing quality. This is not a role for someone who wants to personally handle every enrollment, transcript request, or student record issue. It is for a leader who enjoys building scalable operations, developing strong teams, and creating the infrastructure that prevents problems before they occur. If you want to own an entire function, shape how registrar operations scale across multiple campuses, and leave a lasting operational footprint on a growing school network, we want to hear from you. What You Will Be Doing Design and improve registrar workflows, controls, reporting structures, testing processes, enrollment operations, and SIS processes across multiple campuses Hire, coach, manage, and develop Senior and Associate Registrars so the team can execute with high quality and low dependency on you Standardize student records, state reporting, accreditation support, and compliance documentation so operations stay audit-ready Partner with admissions and school leaders to make the admissions-to-enrollment handoff clear, fast, and family-centered Serve as the escalation point for complex enrollment, compliance, accreditation, vendor, and state agency issues What You Won’t Be Doing Processing most enrollment packets, records requests, or routine registrar transactions yourself Acting as a senior individual contributor with a management label added on Owning admissions strategy, enrollment marketing, or student recruitment Running a single-campus registrar desk with narrow, fixed duties Waiting for audits or external reviews to reveal compliance gaps Director Of Registrar Operations Key Responsibilities This role exists so Alpha School can scale registrar operations across a growing campus network without sacrificing compliance, enrollment quality, or family experience. Basic Requirements Significant registrar leadership experience or equivalent leadership in enrollment, student records, compliance, testing, or education operations Experience managing teams in registrar, enrollment, student records, compliance, testing, or education operations Experience with audits, accreditation activities, state reporting, and regulatory requirements Experience implementing, administering, or improving SIS platforms and operational systems Experience building or scaling operations across multiple campuses, locations, or business units Demonstrated success hiring, coaching, developing, and managing high-performing teams Demonstrated success improving operational performance through systems, process, or organizational changes Strong communication, organization, stakeholder management, and operational leadership skills Authorized to work in the United States or Canada Nice-to-have Requirements Bachelor's degree in a relevant field Experience representing a school network with accrediting bodies, regulators, testing vendors, or state agencies Experience supporting rapid campus growth while keeping student records and compliance processes consistent Track record of building cross-training, succession depth, and accountability systems for operations teams About Alpha Join the team building school around student growth Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $75 USD/hour, which equates to $150,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5815-CA-COUNTRY-DirectorofRegi

What you’ll do

Lead and develop the registrar team while building scalable workflows, controls, reporting, and student information system processes across multiple campuses. Oversee enrollment operations, student records, compliance, accreditation and testing readiness, and partner with admissions and school leaders while handling complex escalations.

Requirements

Requires significant leadership experience in registrar, enrollment, student records, compliance, testing, or education operations, including team management and experience with audits, accreditation, state reporting, regulatory requirements, and student information systems. Candidates should have experience scaling operations across multiple locations, developing high-performing teams, and improving performance through systems and process changes; authorization to work in the United States or Canada is required.

Listed skills

• Regulatory Compliance · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Registrar Operations Leadership
• Team Management
• Enrollment Operations
• Student Records Management
• Regulatory Compliance
• Accreditation Support
• State Reporting
• Audit Readiness
• Student Information Systems
• Operational Process Design
• Multi-Campus Operations
• Testing Processes
• Stakeholder Management
• Admissions-to-Enrollment Coordination
• Vendor Management
• Cross-Training and Succession Planning

Job areas

• Education
• Management & Leadership
• Administrative

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