Receptionist

Job summary

The receptionist serves as the first point of contact, managing incoming calls and greeting clients in a professional manner. They also provide comprehensive administrative support, including managing client packages, scheduling couriers, and maintaining internal CRM systems.

Job details

Crowe Soberman LLP is more than one of Canada’s premier independent chartered professional accounting Firms. At our Firm, we help our clients make smart decisions that create lasting value, and we are currently looking for a proactive, self-starter to join our Facilities & Office Services team as a Receptionist. This individual is the first point of contact and helps to make a lasting impression. They are responsible for providing a broad range of administrative and organizational support to the Firm and our clients. Principal Duties and Responsibilities: Positive and welcoming attitude for greeting clients in person Managing incoming telephone calls to directing to the appropriate individuals as needed Utilizing our internal systems including our Client Relationship Management (CRM) system to help direct client inquiries Preparing packages and scheduling couriers for pick-ups / deliveries Printing client packages for signature Aiding clients as needed Scanning and uploading documents to internal network Handling conflicting priorities during high volume periods Act as a liaison with building management Other administrative duties as assigned Required Skills and Qualifications: Minimum High School Diploma or equivalent Post-secondary education in office administration or related field considered an asset 1 - 2 years previous Reception experience preferred Able to work from 8:30 a.m. to 5:00 p.m. in office Excellent verbal and written communication skills Proficient with Microsoft Office, including Outlook Strong organizational skills Ability to review information with great attention to detail Self-motivated with strong prioritizing and follow-up skills Ability to cope in a deadline-driven environment Available to work overtime as required Located in the heart of mid-town Toronto, we offer a convenient work location that is accessible by public transit for this role. We offer a competitive compensation package that is commensurate with your experience. To learn more about the firm and to apply for this role, please visit the Careers section of our website. At Crowe Soberman, we take pride in being an equal opportunities employer. Our dedication lies in fostering a workplace that is inclusive and free of barriers, enabling every individual to realize their full potential. We recognize the significance of a diverse workforce in achieving success and encourage everyone to bring their authentic selves to work. We invite qualified candidates to apply and consider making Crowe Soberman your employer of choice– accommodation will be provided in all parts of the hiring process, please advise us in advance. How do we build a culture of belonging? Learn more here. We thank all applicants who apply, however, only those selected for an interview will be contacted.

What you’ll do

The receptionist serves as the first point of contact, managing incoming calls and greeting clients in a professional manner. They also provide comprehensive administrative support, including managing client packages, scheduling couriers, and maintaining internal CRM systems.

Requirements

Candidates must have a high school diploma or equivalent, with post-secondary education in office administration considered an asset. The role requires 1-2 years of previous reception experience and proficiency in Microsoft Office.

Listed skills

• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred
• scheduling · Preferred
• Client Relationship Management · Preferred
• Microsoft Outlook · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Administrative support
• Client relationship management
• CRM
• Telephone etiquette
• Scheduling
• Document scanning
• Microsoft Office
• Outlook
• Communication skills
• Organizational skills
• Attention to detail
• Prioritizing
• Follow-up skills
• Self-Starter
• Office Administration
• Organizational Skills
• Ability To Meet Deadlines
• Administrative Functions
• Self-Motivation
• Private Networks
• Accounting
• Customer Relationship Management
• Building Management
• Communication
• Microsoft Outlook
• Detail Oriented

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks