Property Accounts Administrator (Ottawa)

Job summary

The role supports accounts payable and receivable functions, including tenant billings, collections, and invoice processing for a property portfolio. It also involves preparing financial reports, reconciling general ledger accounts, and providing administrative support to property management teams.

Job details

POSITION SUMMARY We’re looking for a detail-oriented financial professional to support the accounts payable and accounts receivable functions across our property portfolio. You’ll play a key role in tenant billings, collections, invoice processing, and financial reporting while working closely with Property Management, Operations, and Accounting teams. You thrive in a fast-paced environment, bring strong attention to detail, and take pride in keeping financial processes accurate, timely, organized, and running smoothly. RESPONSIBILITIES Accounts Payable & Purchase Orders * Maintain Purchase Order list and tenant chargeback invoice register * Process, reconcile and code supplier invoices, and submit for management approval and payment * Respond to accounts payable inquiries from vendors and resolve discrepancies promptly Accounts Receivable * Manage tenant accounts receivables, oversee rent and payment collections, and follow up on arrears as required * Prepare tenant invoices for rent, chargebacks, metered utilities, percentage rent, and other recoverable costs in accordance with monthly and year-end deadlines * Review and update AR notes in Yardi weekly to ensure system-generated reports are accurate * Manage rent deposit cheques and report deposits to Accounting * Investigate and resolve occupancy cost discrepancies, escalations, and billing disputes, submitting adjustments for approval * Address accounting inquiries from tenants in collaboration with Tenant Services Financial Reporting & Reconciliations * Prepare monthly and year-end operating cost accruals, operating budget support schedules, and budget-to-variance reports * Analyze and reconcile general ledger accounts in collaboration with accounting and property management * Assist with monthly rent roll reconciliations to ensure accurate tenant billings Administrative Support * Assist with year-end recovery documentation * Support the Property Management and Operations team with financial administrative tasks and effective communication * Provide support to operations team in financial reviews and preparation of various documentation PERFORM OTHER RELATED RESPONSIBILITIES AS REQUESTED FROM TIME TO TIME Education & Experience Requirements * Post-secondary education in Accounting, Finance, Business Administration, or a related field, required * Experience in accounts payable and/or accounts receivable; new graduates are encouraged to apply * Proficiency with Microsoft Office Suites, including Word, Excel PowerPoint, Outlook, and SharePoint What We’re Looking For * A detail-oriented and organized individual with a strong interest in accounting and financial operations * Someone who takes ownership of tasks, follows through on deadlines, and maintains a high level of accuracy * A problem-solver who is comfortable investigating discrepancies and proposing solutions * A collaborative team player who communicates clearly and works across various departments * Able to work effectively both independently and as part of a collaborative team Why join Crown? * Base salary: $55,000 - $65,000 CAD per year, based on experience and qualifications * Eligibility for discretionary annual performance bonus linked to individual, team, and company goals * Comprehensive health benefits * Pension matching program to support your long-term financial security * Professional development and membership dues coverage * This role is for an existing vacant position About Us Celebrating 25 years of growth, Crown is a leading real estate investment and management firm shaping the future of office spaces across Toronto, the GTA, and Ottawa. With over 10 million square feet under management and more than $3 billion in assets, we’re known for pairing smart investments with operational excellence, and for empowering our team to make a real impact every day. Our customer-first mindset means fast decision-making, strong relationships, and a hands-on approach that values initiative and fresh ideas. Proudly recognized as one of Canada’s Top Small & Medium Employers, Greater Toronto’s Top Employers, and Canada’s Greenest Employers, Crown is committed to building exceptional workplaces in every sense. We foster an inclusive, collaborative culture where careers grow, voices are heard, and sustainability and innovation are more than buzzwords- they’re part of how we work. Join a team that’s passionate about delivering outstanding experiences and creating lasting value for our tenants, clients, communities — and for you. Accommodations Crown is committed to providing reasonable accommodation to candidates with disabilities throughout the recruitment process and during employment, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage, please contact Human Resources. Legal Disclaimers Work Authorization Applicants must be legally entitled to work in Canada at the time of application, and during their employment at Crown. Third-Party Recruiters Crown does not accept unsolicited resumes from recruitment agencies. Please do not submit resumes or candidate information without prior written agreement. We are not responsible for any fees related to unsolicited submissions. Assessment / Artificial Intelligence As part of our recruitment process, Crown may require candidates to complete behavioral assessments. Some elements of this process may involve the use of AI-driven tools to help us better understand your strengths and working style. These tools are designed to support fair and consistent evaluations and ensure the best possible fit for the role and our team. AI may be used as a supportive tool; however, final decisions are made by humans.

What you’ll do

The role supports accounts payable and receivable functions, including tenant billings, collections, and invoice processing for a property portfolio. It also involves preparing financial reports, reconciling general ledger accounts, and providing administrative support to property management teams.

Requirements

Requires post-secondary education in Accounting, Finance, Business Administration, or a related field. Proficiency in Microsoft Office is required, and while experience in AP/AR is preferred, new graduates are encouraged to apply.

Benefits

• Discretionary annual performance bonus • Comprehensive health benefits • Pension matching program • Professional development and membership dues coverage

Listed skills

• Collections · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Payable
• Accounts Receivable
• Financial Reporting
• Tenant Billings
• General Ledger Reconciliation
• Budget-to-Variance Reporting
• Yardi
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft SharePoint
• Invoice Processing
• Collections
• Financial Administration
• Problem Solving
• Variance Reporting
• Payment Collection
• Administrative Support
• Effective Communication
• Yardi (Property Management Software)
• Administrative Functions
• Accounting
• Accruals
• Artificial Intelligence
• Deposit Accounts
• Billing
• Business Administration
• Management
• Investments
• Chargeback
• Decision Making
• Communication
• Finance
• Property Management
• Financial Statements
• Innovation
• Invoicing
• Microsoft Office
• Operating Budget
• Operating Cost
• Operational Excellence
• Operations
• Purchasing
• Real Estate Investments
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Management & Leadership
• Property Administrator
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks