Water Service Technician

Job summary

The technician is responsible for installing, repairing, and maintaining water treatment systems while delivering excellent customer service. They must also manage vehicle inventory, perform water tests, and handle customer billing and equipment setup.

Job details

Benefits: Company parties Free uniforms Training & development Wellness resources WE'RE GROWING! Join Kaschls' Culligan and create a career you can be proud of! Our Service Technicians install, repair and maintenance many brands of water treatment systems across our district, working closely with their Service Coordinator. As the face of Kaschl’s Culligan, our technicians are expected to deliver excellent customer service and build strong professional relationships. We set ourselves apart through advanced technology, fully certified staff, authentic and transparent service, and a commitment to educating customers about water quality and the health benefits of our products. Qualifications: -Ability to work with minimal supervision. -Works alone and as a team. -A class 5 or better driver's license. -A clean driving record (annual abstract required) -Criminal record check by RCMP. -Must be able to lift/carry 50+ lbs. -Must be able to perform frequent bending, twisting, kneeling. -Problem solving. -Follow instructions. -Pay attention to detail. -Critical thinking. -Job task planning and organizing. Responsibilities: - Loading and unloading your vehicle. - Performing pre-trip vehicle inspections - Arranging payments from customers - Maintain tool kit - Vehicle inventory - Installations, filter changes. - Building equipment based on specs provided - Billing customers based on pricing outlined by head office - Keeping service area clean - Relaying required inventory to Service Coordinator for ordering - Maintaining retail units, returned, refurbished units - Ability to diagnose over the phone and on site service issues - Ability to perform/ read water test to recommend equipment services needed - Ability to install equipment based on notes, pictures, specs provided Perks & Benefits: Full benefits are available after 3 months. Cell phone and tablet provided for work Free bottled drinking water Employee discount on everything we sell Business causal uniform, allowance provided Steel toed boot allowance Massage, acupuncture, chiropractor Vision, prescription, dental Employee Assistance Program (EAP) and so much more! Competitive pay is determined by experience and performance. Flexible work from home options available.

What you’ll do

The technician is responsible for installing, repairing, and maintaining water treatment systems while delivering excellent customer service. They must also manage vehicle inventory, perform water tests, and handle customer billing and equipment setup.

Requirements

Candidates must possess a valid Class 5 driver's license with a clean driving record and be able to pass a criminal record check. Physical requirements include the ability to lift over 50 lbs and perform frequent bending, kneeling, and twisting.

Benefits

• Company parties • Free uniforms • Training & development • Wellness resources • Health insurance • Dental insurance • Vision insurance • Prescription drug coverage • Massage therapy • Acupuncture • Chiropractor services • Employee assistance program • Free bottled drinking water • Employee discount • Uniform allowance • Steel toed boot allowance • Cell phone provided • Tablet provided

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Vehicle Inspection · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Billing · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Water treatment system repair
• Equipment installation
• Problem solving
• Critical thinking
• Task planning
• Inventory management
• Vehicle inspection
• Water testing
• Diagnostic skills
• Billing
• Time management
• Teamwork
• Communication
• Pre-Trip And Post-Trip Vehicle Inspections
• Good Driving Record
• Lifting Ability
• Valid Driver's License
• Acupuncture
• Chiropractics
• Customer Service
• Critical Thinking
• Employee Assistance Programs
• Problem Solving
• Medical Prescription
• Loading And Unloading
• Water Treatment
• Task Planning
• Detail Oriented

Job areas

• Trades
• Customer Service & Support
• Logistics
• Manufacturing
• Water Service Technician
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General