Field Service Power Generation Technician

Job Summary: Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site. Key Responsibilities: stablishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site. Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Escalates unresolved issues to product specialists / Supervisor Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Serve as the primary technical contact for customers to diagnose and execute complex repairs and preventative maintenance on power generation systems. Provide technical guidance to junior technicians and ensure all service documentation and safety protocols are strictly followed.

Requires expertise in interpreting electrical and mechanical engine systems and the ability to use specialized electronic service tools for diagnostics. Candidates must demonstrate strong customer focus, communication skills, and a commitment to proactive health and safety behaviors.

Identified from the job description. Confirm important requirements above.

• Diagnostics
• Troubleshooting
• Preventative Maintenance
• Power Generation Systems
• Customer Relationship Management
• Technical Coaching
• Electronic Service Tools
• Engine Systems Analysis
• Service Documentation
• Health and Safety Compliance
• Conflict Management
• Technical Escalation
• Customer Support
• Management
• Business Requirements
• Business Systems
• Cleanliness
• Environment Health And Safety

• Trades
• Energy
• Engineering
• Customer Service & Support
• Manufacturing
• Power Generation Field Service Technician
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General

Minimum experience

5+ years

Apply by

Oct 28, 2026

Posting language

English

Working hours

40 hours per week