technical support analyst - network

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Computer science Network and system administration/administrator Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Work setting Help desk Responsibilities Tasks Install software Install web server hardware and software Load printer with paper and forms Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment Monitor the performance of computer systems and networks Troubleshoot, maintain and upgrade web server hardware and software Evaluate and install computer hardware, networking software and operating system software Perform routine network start up and close down and maintain control records Perform data backups and disaster recovery operations Perform Web-server backup and recovery operations Supervise technical staff Supervision 1 to 2 people Experience and specialization Computer and technology knowledge Networking software Networking hardware Networking security Extranet Internet Desktop applications File management software Security software SharePoint Database software MS Office MS Windows Firewall Social Media Area of specialization E-commerce Specialization/experience (business sales and services) Distribution Additional information Security and safety Criminal record check Transportation/travel information Own vehicle Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Ability to distinguish between colours Sitting Combination of sitting, standing, walking Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Creativity Dedication Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Support for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities Offers mentorship programs that pair members of visible minorities with experienced employees

The role involves installing, maintaining, and troubleshooting local and wide area networks, as well as managing web server hardware and software. Additionally, the analyst is responsible for data backups, disaster recovery operations, and supervising a small technical staff.

Candidates should have a college diploma or certificate in computer science or network administration and 7 to 12 months of experience. Proficiency in networking software, security, and MS Windows is required, along with the ability to pass a criminal record check.

• Mentorship • Coaching • Networking opportunities

• Software InstallationPreferred
• SharePointPreferred
• MS-OfficePreferred

Identified from the job description. Confirm important requirements above.

• Network Administration
• LAN/WAN Troubleshooting
• Web Server Management
• Data Backup
• Disaster Recovery
• Network Security
• Hardware Installation
• Software Installation
• SharePoint
• Firewall Management
• MS Windows
• MS Office
• Technical Supervision
• Client Focus
• E-commerce
• Desktop Applications

• Technology
• Customer Service & Support
• Food & Beverage

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Oct 3, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level